Banking Service Associate I
2 weeks ago
Position: Customer Service Representative I
OverviewThe Customer Service Representative I will play a vital role in delivering outstanding support to clients through multiple communication channels, including phone, chat, and Interactive Teller Machines (ITM). This position involves addressing customer inquiries, executing transactions, and advocating for banking products and services.
Key Responsibilities- Provide exceptional service during all customer interactions
- Encourage teamwork and collaboration within the department
- Adhere to banking policies and regulatory standards
- Engage in ongoing training for personal and professional development
- Accurately and efficiently process customer transactions
- Assist customers in understanding financial products
- Accept additional responsibilities as directed by management
- Minimum of 1 year experience in banking or customer service
- Excellent verbal and written communication abilities
- Basic proficiency in mathematics
- High School Diploma or equivalent required
- Willingness to learn and advance within the financial sector
Greenfield Savings Bank is committed to fostering a diverse and inclusive workplace.
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Customer Service Representative I
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Greenfield, Massachusetts, United States Greenfield Savings Bank Full timeJob TitlePosition: Customer Service Representative IOverviewThe Customer Service Representative I will play a vital role in delivering outstanding service to our clients through multiple communication channels, including phone, chat, and Interactive Teller Machines (ITM). This position involves addressing customer inquiries, executing transactions, and...
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