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Client Support Agent I
2 months ago
Position: Customer Service Representative I
OverviewThe Customer Service Representative I will play a vital role in delivering outstanding service to clients through multiple communication channels, including phone, chat, and Interactive Teller Machines (ITM). This position involves addressing customer inquiries, executing transactions, and promoting various banking products and services.
Key Responsibilities- Provide exceptional service during all customer interactions
- Encourage teamwork and collaboration among peers
- Adhere to banking policies and regulatory standards
- Engage in ongoing training for personal and professional development
- Accurately and efficiently process customer transactions
- Assist customers with information regarding financial products
- Undertake additional responsibilities as directed by management
- Minimum of 1 year experience in banking or customer service
- Excellent verbal and written communication abilities
- Basic proficiency in mathematics
- High School Diploma or equivalent required
- A strong desire to learn and advance within the financial sector
Greenfield Savings Bank is committed to fostering a diverse and inclusive workplace.