Current jobs related to Client Support Agent I - Greenfield, Massachusetts - Greenfield Savings Bank


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Job Title: Contact Center Agent IJob Summary: We are seeking a highly skilled and customer-focused Contact Center Agent I to join our team at Greenfield Savings Bank. As a Contact Center Agent I, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, chat, and social media....


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Job Title: Contact Center Agent IJob Summary:The Contact Center Agent I is responsible for providing exceptional customer service to clients through various communication channels, including phone, chat, and social media. This role requires a high level of professionalism, strong interpersonal and communication skills, and the ability to work in a fast-paced...


  • Greenfield, Massachusetts, United States HealthEcareers - Client Full time

    HealthEcareers - Client is seeking a travel nurse RN Telemetry for a travel nursing job in a reputable medical facility.Job DetailsSpecialty: TelemetryDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWhy choose HealthEcareers - Client?Our company provides a worry-free travel experience and always puts your needs...


  • Greenfield, Massachusetts, United States Hancock Regional Hospital Full time

    Job SummaryAs a Exercise Specialist I at Hancock Regional Hospital, you will be responsible for providing exceptional health and fitness services to our members. Under the direction of the Fitness Manager, you will conduct health and fitness assessments, create personalized exercise prescriptions, and monitor progress for existing members. You will also be...


  • Greenfield, Massachusetts, United States LifePath Inc. Full time

    Job DescriptionLifePath Inc. is seeking a highly skilled and experienced Client Services Nurse Manager to join our team. This role is responsible for the administrative and clinical oversight of programs that complete assessments and redeterminations for individuals seeking community-based programs and eligibility for skilled nursing facilities.The Client...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Job SummaryGreenfield Savings Bank is seeking a highly skilled and customer-focused Contact Center Agent I to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our customers through various communication channels.Key Responsibilities:Provide unparalleled customer service...

  • Nurse Manager

    1 week ago


    Greenfield, Massachusetts, United States LifePath Inc. Full time

    Job DescriptionLifePath Inc. is seeking a highly skilled and experienced Nurse Manager to lead our Client Services team. As a key member of our management team, you will be responsible for the administrative and clinical oversight of our Home Care Nursing Program, ensuring high-quality patient care and exceptional customer service.The ideal candidate will...


  • Greenfield, Massachusetts, United States Center for Human Development Full time

    Job SummaryWe are seeking a highly skilled Recovery Residential Specialist to join our team at the Center for Human Development. As a key member of our staff, you will work in a group home setting, providing direct services to clients overcoming addiction and living with a dual diagnosis of mental health and addiction.Key ResponsibilitiesProvide direct...


  • Greenfield, Massachusetts, United States Center for Human Development Full time

    Job SummaryCenter for Human Development is seeking a skilled Recovery Residential Specialist to join our team. As a key member of our community support team, you will work in a group home setting with clients overcoming addiction, providing direct services and support to help them achieve independence and rehabilitation.Key ResponsibilitiesProvide direct...


  • Greenfield, Massachusetts, United States Psynergy Programs Full time

    About the Role:We are seeking a highly skilled and compassionate Peer Support Specialist to join our team at Psynergy Programs. As a Peer Support Specialist, you will play a vital role in providing individualized support and promoting self-determination and decision-making for our clients.Key Responsibilities:Assist in monitoring activities and whereabouts...


  • Greenfield, Massachusetts, United States Cohn & Company Real Estate Agency Full time

    About the RoleWe are seeking a visionary leader to spearhead our team and drive company expansion by attracting top talents, nurturing existing staff, and introducing new business avenues.Key ResponsibilitiesAnalyze market adversaries and develop strategies for transitioning agents to Cohn & CompanyCultivate relationships with top producers in the...


  • Greenfield, Massachusetts, United States Tri C Company Inc Full time

    About the Role:As an Administrative Support Assistant at Tri C Company Inc, you will have the opportunity to provide basic clerical support and perform various office tasks. This role is ideal for students looking to gain valuable work experience and develop their skills in a dynamic environment.Key Responsibilities:- Assist with departmental assignments as...


  • Greenfield, Massachusetts, United States Cohn & Company Real Estate Agency Full time

    Cohn & Company Real Estate Agency is seeking a visionary leader to spearhead our sales team. As a key member of our executive team, you will be responsible for driving company expansion by attracting top talents, nurturing existing staff, and introducing new business avenues. Your primary objective will be to analyze market adversaries, develop, and...


  • Greenfield, Massachusetts, United States Accountable Healthcare Staffing Full time

    Accountable Healthcare Staffing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in a Massachusetts hospital.Job DetailsSpecialty: Med Surg / TelemetryDiscipline: RNEmployment Type: TravelAccountable Job ID #1707638. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount...


  • Greenfield, Massachusetts, United States Accountable Healthcare Staffing Full time

    Job Title: Med Surg / Telemetry NurseAccountable Healthcare Staffing is seeking a skilled Med Surg / Telemetry nurse to join our team.Job Description & RequirementsSpecialty: Med Surg / TelemetryDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelOur Med Surg / Telemetry nurse will work in a dynamic and supportive...


  • Greenfield, Massachusetts, United States Travel Nurse Across America Full time

    Job Title: Computed Tomography TechnologistWe are seeking a skilled Computed Tomography Technologist to join our team at Travel Nurse Across America. As a CT Tech, you will be responsible for operating computed tomography equipment and ensuring that images are accurate and passed on to physicians for medical interpretation.Key Responsibilities:Confirm...


  • Greenfield, Massachusetts, United States Travel Nurse Across America Full time

    Job Title: Computed Tomography TechnologistJob Summary:Travel Nurse Across America is seeking a skilled Computed Tomography Technologist to join our team for a travel assignment in Massachusetts. As a CT Technologist, you will be responsible for operating computed tomography equipment, ensuring accurate image capture, and providing exceptional patient...


  • Greenfield, Massachusetts, United States Travel Nurse Across America Full time

    Job Title: Computed Tomography TechnologistWe are seeking a skilled Computed Tomography Technologist to join our team at Travel Nurse Across America. As a CT Tech, you will be responsible for operating computed tomography equipment and ensuring that images are accurate and passed on to physicians for medical interpretation.Key Responsibilities:Confirm...


  • Greenfield, Massachusetts, United States Travel Nurse Across America Full time

    Job Title: Computed Tomography TechnologistWe are seeking a skilled Computed Tomography Technologist to join our team at Travel Nurse Across America. As a CT Tech, you will be responsible for operating computed tomography equipment and ensuring that images are accurate and passed on to physicians for medical interpretation.Key Responsibilities:Confirm...


  • Greenfield, Massachusetts, United States Joe Tamm - State Farm Agent Full time

    Are you looking for a career in customer service and insurance sales? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative.Responsibilities:Establish and maintain strong customer relationshipsUse a customer-focused approach to educate customers about insurance optionsDevelop leads, schedule...

Client Support Agent I

2 months ago


Greenfield, Massachusetts, United States Greenfield Savings Bank Full time
Job Title

Position: Customer Service Representative I

Overview

The Customer Service Representative I will play a vital role in delivering outstanding service to clients through multiple communication channels, including phone, chat, and Interactive Teller Machines (ITM). This position involves addressing customer inquiries, executing transactions, and promoting various banking products and services.

Key Responsibilities
  • Provide exceptional service during all customer interactions
  • Encourage teamwork and collaboration among peers
  • Adhere to banking policies and regulatory standards
  • Engage in ongoing training for personal and professional development
  • Accurately and efficiently process customer transactions
  • Assist customers with information regarding financial products
  • Undertake additional responsibilities as directed by management
Qualifications & Skills
  • Minimum of 1 year experience in banking or customer service
  • Excellent verbal and written communication abilities
  • Basic proficiency in mathematics
  • High School Diploma or equivalent required
  • A strong desire to learn and advance within the financial sector

Greenfield Savings Bank is committed to fostering a diverse and inclusive workplace.