Bilingual Military Field Liaison

6 days ago


San Antonio, Texas, United States Cognosante Full time
Job Summary

We are seeking a highly skilled and experienced Bilingual Military Field Consultant to join our team at Cognosante. As a Field Consultant, you will play a critical role in supporting Service members and families by providing information and referrals for military community services, including relocation assistance, non-medical individual and family counseling, and personal and family life education.

Key Responsibilities
  • Travel throughout assigned region to provide support and services to Service members and families
  • Provide information and referrals for military community services, including relocation assistance, non-medical individual and family counseling, and personal and family life education
  • Maintain an online repository of state-specific information on government-approved family programs and support resources
  • Identify problems and gaps in available services/resources and determine methods to fill gaps and enhance existing support system efforts
  • Participate in and facilitate collaboration between military and civilian agencies to improve coordination
  • Provide briefings and trainings to share information and bring related groups together
Requirements
  • US Citizen and fluently bilingual in English and Spanish
  • Strong customer service skills, knowledge of call center operations, and knowledge of the military lifestyle
  • Bachelor's degree (or equivalent work experience)
  • 10 years of prior military experience as Active Duty, National Guard, or Reserve service member, or spouse of a member, or relevant civilian knowledge and experience working in Military Service programs
  • Additional 5 years of work experience consisting of some combination of prior military experience, marketing, sales, recruiting, education, or other similar networking-intensive work
  • Must undergo criminal history and fingerprint check
  • Must submit to and successfully pass a DoD-initiated Tier 2 (Low-Risk) Suitability Investigation
  • Must be willing to travel up to 80% within assigned geographical area of responsibility
  • Must reside within 50 miles of Joint Base San Antonio, TX; Dyess AFB, TX; Fort Bliss, TX; Fort Cavazos, TX; Goodfellow AFB, TX; or Laughlin AFB, TX
Desirable Qualifications
  • Prior experience in marketing, recruiting, counseling, and/or academic instruction


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