Customer Service Representative
4 weeks ago
As a Bilingual Call Center Specialist at the Tampa Metropolitan Area YMCA, you will be responsible for providing exceptional customer service to our members and clients. Under the direction of the YES Center Call Center Director, you will receive and make calls to support Family Center operations and provide support in both English and Spanish.
Key Responsibilities:
Respond to inbound calls and make outbound calls to support Family Center operations
Provide customer service in both English and Spanish
Work collaboratively with the YES Center Call Center Director and other team members to achieve goals and objectives
Requirements:
Bilingual in English and Spanish
Excellent customer service skills
Ability to work in a fast-paced environment
About Us:
The Tampa Metropolitan Area YMCA is a leading non-profit organization dedicated to promoting healthy living, youth development, and social responsibility. We are committed to providing a supportive and inclusive environment for our members and staff. If you are a motivated and customer-focused individual who is passionate about making a difference in your community, we encourage you to apply for this exciting opportunity.
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