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Intake Coordinator

2 months ago

Reno, Nevada, United States The Salvation Army Full time
Job Summary

The Salvation Army is seeking a highly skilled and compassionate Intake Coordinator to join our team. As a key member of our program implementation team, you will be responsible for conducting thorough screenings of applicants, processing required paperwork, and providing program orientation to admitted beneficiaries.

Key Responsibilities
  • Conduct thorough screenings of applicants to determine suitability for our program
  • Process required paperwork for admitted beneficiaries, including program rules and regulations, and obtain necessary signatures
  • Provide program orientation to admitted beneficiaries, including dispensing ID and canteen cards, and assigning dormitory and work therapy assignments
  • Utilize BITSPro software to maintain beneficiary records, including group rosters, events, and appointments
  • Refer declined applicants to more appropriate resources in the community
  • Do outreach to local churches, social service agencies, shelters, detox centers, and hospitals to make them aware of our program
  • Prepare and maintain statistical reports as required by center policy and procedure
  • Attend inter-agency meetings and conferences as needed and required
  • Maintain records of all medical appointments as required by center procedure and policy
  • Provide letters as required for court, parole, etc. as requested by the beneficiary
  • Prepare beneficiary case folders with appropriate blank forms as required by Rehabilitation Counselors
  • Maintain confidentiality as required in compliance with Federal law, specifically 42 CFR Part 2
Requirements
  • Bachelor's degree in a Social Service field preferred
  • Two (2) years of related experience
  • Must possess a valid Nevada Class C Driver License and ability to drive a Salvation Army vehicle
  • Must be 21 years or older
  • Complete The Salvation Army vehicle course training
Physical Requirements
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
  • Ability to grasp, push, and/or pull objects
  • Ability to reach overhead
  • Ability to operate a computer
  • Ability to process written, visual, and/or verbal information
  • Ability to operate basic office equipment and tools
Equal Opportunity Employer

The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.