Restoration Project Manager
4 weeks ago
Servpro of Central Seattle is seeking a skilled Restoration Project Manager to oversee all aspects of assigned restoration projects and crews.
This front-line management position leads their team to operational excellence, ensuring accurate scopes of work, preparing estimates, and negotiating customer approvals.
The ideal candidate will have at least 1 year of management experience and 3 years of industry experience, with a valid driver's license and high school diploma or equivalent.
Key Responsibilities:
- Develop and manage project scopes, estimates, and schedules
- Negotiate with customers and clients to secure project approvals
- Oversee crews and resources to provide exceptional service on active projects
- Review job site documentation to ensure proper billing and client requirements
- Maintain effective communication with customers, teammates, vendors, and insurance representatives
Additional Responsibilities:
- Manage customer satisfaction and online reviews
- Provide priority response to potential customers
- Participate in recruiting, hiring, and training restoration teammates
Position Requirements:
- Valid driver's license
- High school diploma or equivalent; Associate degree or Bachelor's degree preferred
- At least 1 year of management experience
- At least 3 years of industry experience
- IICRC certification a plus
Skills/Physical Demands/Competencies:
- Ability to lift 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, and work in tight spaces
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Ability to successfully complete a background check
Each SERVPRO Franchise is Independently Owned and Operated.
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