Bottega Veneta Retail Client Specialist
2 weeks ago
Bottega Veneta has been a beacon of individuality through innovative craftsmanship since its inception in 1966. Guided by the creative vision of Matthieu Blazy, our brand embodies a rich Italian heritage while embracing a global perspective. We pride ourselves on being an inclusive brand offering exclusive products that resonate with a unique aesthetic.
Position Summary
We are in search of a Client Advisor to join our vibrant team.
Your Contributions:
- Achieve and surpass monthly sales targets and key performance indicators through proactive client engagement; cultivate new client relationships via appointments and personalized services, and keep clients informed about new arrivals, in-store events, and brand initiatives.
- Utilize the Bottega Veneta Client Journey and various selling strategies (cross-selling, upselling, etc.) to enhance each transaction, improve performance metrics, and close sales effectively.
- Build and maintain strong relationships with clients, ensuring regular updates and accurate maintenance of client profiles.
- Embrace a learning mindset by actively seeking and integrating feedback from peers and management.
- Maintain a comprehensive understanding of product knowledge (both technical and inspirational) across all collections through available training resources.
- Assist management with essential store operations, including inventory counts and maintaining visual merchandising standards as needed.
- Adhere to all company policies and procedures.
- Foster a respectful and equitable environment for all associates.
- 1-2 years of retail sales experience in a customer-focused role, preferably within a luxury context.
- Proven ability to consistently meet and exceed sales objectives.
- Skilled in building and sustaining a loyal client base.
- Genuine passion for fashion and awareness of industry trends.
- Demonstrates a strong work ethic, leadership qualities, high energy, and a collaborative spirit.
- Excellent verbal and written communication skills.
- Maintains a polished and professional appearance at all times.
- Preferred experience in luxury retail sales.
- Ability to remain mobile on the sales floor for extended periods.
- Availability for closing shifts at least three times per week, including a minimum of three Saturdays and two Sundays per month, as well as during peak seasons.
- Capability to lift packages weighing 5-8 lbs. regularly and climb ladders as necessary.
- Competitive salary range (plus commission and eligibility for overtime).
This role presents an exceptional opportunity to be part of the Kering family and contribute to the growth of a global luxury brand that values learning and development. At Kering, we prioritize talent development and internal mobility, fostering an environment where leadership skills are nurtured, enabling every employee to realize their full potential in a dynamic and rewarding workplace.
Kering is dedicated to cultivating a diverse workforce. We believe that diversity in all its forms enriches our workplace, allowing individuals to express their talents and adapt to a changing world. As an Equal Opportunity Employer, we welcome applications from all qualified candidates, regardless of their background.
EOE M/D/F/V
Job Type
Regular
Schedule
Full time
Organization
Bottega Veneta Inc.
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