Client Advisor

5 days ago


Cabazon, California, United States Bottega Veneta Full time
Job Summary

Bottega Veneta is seeking a skilled Client Advisor to join our dynamic team in Cabazon. As a Client Advisor, you will be responsible for providing exceptional customer service, driving sales growth, and building strong relationships with clients.

Key Responsibilities
  • Meet and exceed monthly sales goals and key performance indicators (KPIs) through client outreach, appointment setting, and consignment development.
  • Utilize the Bottega Veneta Client Journey and other sales techniques to maximize each transaction, improve KPIs, and close sales.
  • Establish and nurture strong relationships with clients, maintaining accurate client profile records and providing personalized service.
  • Maintain a high level of product knowledge on all collections, utilizing training resources provided by the company.
  • Assist management with store opening and closing procedures, visual standards, and general maintenance as requested.
  • Comply with all company policies and procedures, maintaining a fair and respectful work environment.
Requirements
  • 1-2 years of previous retail sales experience in a customer service-related field, preferably in a luxury environment.
  • Ability to consistently achieve and exceed sales goals and KPIs.
  • Builds and maintains a loyal client following.
  • Has a genuine interest in fashion and follows industry trends/news.
  • Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented.
  • Possesses strong verbal and written communication skills.
  • Maintains a polished and well-groomed appearance at all times.
  • Luxury retail sales experience preferred.
  • Ability to be mobile on the sales floor for extended periods of time.
  • Available to work closing shifts, weekends, and holidays as required.
  • Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis.
Why Work with Us?

Bottega Veneta is a global luxury group committed to building a diverse workforce. We believe diversity enriches the workplace, opening up opportunities for growth and development. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.


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