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Administrative Operations Specialist
2 months ago
Administrative Support Services Specialist Overview:
Location: Allied Command Transformation (ACT), Norfolk, VA
Department: Administrative Services
Role Summary:
The Administrative Support Services Specialist plays a pivotal role in delivering vital administrative and operational assistance across various divisions within NATO's Allied Command Transformation (ACT). This position is essential for maintaining the seamless functioning of daily operations, enhancing communication, and aiding in the successful implementation of NATO's strategic goals.
Key Duties:
Comprehensive Administrative Assistance:
Deliver extensive administrative support, which includes organizing meetings, managing schedules, processing correspondence, and generating reports. Ensure effective office management and coordination of workflows.
Record and Document Management:
Uphold precise records, files, and documentation, guaranteeing adherence to NATO's protocols and procedures. Streamline document retrieval and archiving processes.
Event Planning and Coordination:
Aid in the organization and execution of events, conferences, and meetings. Responsibilities encompass logistical arrangements, participant coordination, and preparation of necessary materials.
Client Relations:
Act as the primary contact for inquiries, delivering exceptional customer service to both internal and external stakeholders. Address and resolve administrative challenges promptly and professionally.
Communication Facilitation:
Promote effective communication between departments and external partners, ensuring timely and accurate information flow. Coordinate with other NATO entities, national agencies, and international collaborators as necessary.
Project Management Support:
Assist project managers with administrative responsibilities related to project planning, monitoring, and reporting. Ensure that project documentation remains current and accessible.
Technology Utilization:
Employ various NATO information systems and tools to execute tasks efficiently. Provide basic IT support and troubleshooting for office equipment as required.
Qualifications:
Education: A high school diploma or equivalent is mandatory. Further education in business administration or a related discipline is preferred.
Experience:
A minimum of 3 years in an administrative or office management capacity. Experience within an international or military context is highly valued.
Technical Proficiencies:
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiar with document management systems. Basic IT support knowledge is advantageous.
Interpersonal Skills:
Strong organizational capabilities, meticulous attention to detail, and the ability to manage multiple tasks in a dynamic environment. Excellent communication and interpersonal skills are crucial.
Security Clearance:
A current SECRET security clearance is essential.
Benefits:
Professional Growth:
Opportunities for training and development in administrative and operational support within an international framework.
Global Exposure:
Engage in a vibrant, multinational environment with the chance to contribute to NATO's strategic objectives.
Competitive Salary:
Ironclad Defense Works offers a competitive salary package, along with optional comprehensive health benefits.
This position is well-suited for individuals who thrive in administrative roles and are eager to support NATO's strategic operations. The role demands exceptional organizational skills, a sharp eye for detail, and the ability to work effectively in a multicultural setting.
