Food and Beverage Operations Manager

7 days ago

Seattle, Washington, United States Marriott International Inc Full time
Job Summary

As a Food and Beverage Operations Manager at Marriott International, you will be responsible for supervising daily F&B shift operations and ensuring compliance with all F&B policies, standards, and procedures. You will manage day-to-day operations, verify quality standards, and meet customer expectations on a daily basis. Additionally, you will maintain the operating budget and ensure that standards and legal obligations are followed.

Key Responsibilities
  • Assist in ordering F&B supplies, cleaning supplies, and uniforms.
  • Supervise daily F&B shift operations and monitor compliance with all F&B policies, standards, and procedures.
  • Support and supervise an effective monthly self-inspection program.
  • Operate all department equipment as necessary and report malfunctions.
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Understand employee positions well enough to perform duties in employees' absence.
  • Develop specific goals and plans to prioritize, organize, and accomplish work.
  • Monitor and maintain the productivity level of employees.
  • Verify that all team members/supervisors understand the brand-specific philosophy.
  • Maintain the operating budget and verify that standards and legal obligations are followed.
  • Assist supervisors in understanding team members' ever-changing needs and expectations, and how to exceed them.
  • Celebrate and foster decisions that result in successes as well as failures.
  • Communicate areas that need attention to staff and follow up to verify understanding.
  • Coordinate cleaning programs in all F&B areas (e.g., General clean), identifying trends and making recommendations for improvements.
  • Establish and maintain open, collaborative relationships with employees.
  • Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service.
  • Follow property-specific second effort and recovery plans.
  • Stay readily available/approachable for all team members.
  • Demonstrate knowledge of the brand-specific service culture.
Requirements
  • High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
  • OR
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years of experience in the food and beverage, culinary, or related professional area.
Benefits

As a Food and Beverage Operations Manager at Marriott International, you will be eligible for a competitive salary range of $67,000 to $77,000 annually, as well as an annual bonus. You will also receive a comprehensive benefits package, including medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.

Marriott International is an equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing opportunities for growth and development, and we are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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