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Customer Service Representative

2 months ago

Leesburg, Virginia, United States Sprouts Farmers Market Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Self-Checkout Host at Sprouts Farmers Market. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a smooth and seamless shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide prompt and friendly service to customers, answering questions and resolving issues in a professional and courteous manner.
  • Self-Checkout Operations: Oversee self-checkout units, ensuring complete customer satisfaction through efficient and accurate scanning and payment processing.
  • Product Knowledge: Maintain knowledge of weekly ad items, promotions, and events, providing direction to customers on product location throughout the store.
  • Store Maintenance: Ensure self-checkout areas are always maintained in a clean and orderly condition, executing all related duties as assigned.
  • Teamwork: Collaborate with other sales floor team members to achieve sales goals and provide exceptional customer service.
Requirements
  • Age and Education: Be 18 years of age, with a high school diploma or GED equivalent.
  • Experience: Previous experience in a retail, customer service, or sales environment, with 1-2 years of cashier experience preferred.
  • Skills: Possess a positive attitude, excellent communication skills, and the ability to work in a fast-paced environment.
  • Physical Demands: Be able to lift/carry product horizontally/vertically weighing up to 30 lbs., from 36 to 24, for a distance up to 3 feet for up to 50 hours without mechanical assistance.
Benefits
  • Competitive Pay: Earn a competitive hourly wage.
  • Sick Time and Vacation Accrual: Enjoy a comprehensive sick time plan and vacation accrual program.
  • Opportunities for Growth: Develop your skills and advance your career with opportunities for growth and professional development.
  • Employee Discounts: Receive a 15% discount on all purchases made at Sprouts Farmers Market.
  • Flexible Schedules: Enjoy flexible scheduling to balance work and personal life.