Customer Service Ambassador

4 weeks ago


Gold Beach, Oregon, United States Pacific Reef Full time
Job Summary

We are seeking a highly motivated and detail-oriented Guest Service Representative to join our team at Pacific Reef Hotel. As a key member of our resort's hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Ensure a warm and welcoming atmosphere for guests upon arrival and throughout their stay.
  • Process guest check-ins and check-outs efficiently and accurately.
  • Handle guest inquiries and resolve any issues promptly and professionally.
  • Assist with room assignments, key management, and other front desk duties.
  • Collaborate with other departments to ensure seamless guest experiences.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong attention to detail.

Pacific Reef Hotel is an equal opportunity employer and welcomes applications from diverse candidates.



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