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Hotel Service Associate

1 month ago

Gold Beach, Oregon, United States Pacific Reef Full time
About Pacific Reef Hotel

Welcome to Pacific Reef Hotel, where we strive to deliver exceptional guest experiences. Our team is built on the principles of respect, hard work, and having fun. We're committed to doing our best every day, with a focus on grit, grace, and growth.

Job Summary

We're seeking a Guest Service Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities
  1. Ensure a warm and welcoming arrival experience for guests, including proper check-in and check-out procedures.
  2. Manage reservations and room assignments, ensuring accuracy and efficiency.
  3. Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  4. Assist with laundry and linen management, ensuring a clean and well-maintained environment.
  5. Perform additional duties as needed to support the smooth operation of the front desk.
What We Offer

As a Guest Service Representative at Pacific Reef Hotel, you'll enjoy a dynamic and supportive work environment, with opportunities for growth and development. We're committed to providing exceptional training and support to ensure your success in this role.

EOE Statement

Pacific Reef Hotel is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, disability status, or any other protected characteristic.