Configuration Manager
3 days ago
ESM is seeking a highly skilled Configuration Manager to join our team in Ashburn, Va. This exciting opportunity will involve supporting a Department of Homeland Security (DHS) U.S. Customs and Border Protection (CBP) environment with approximately 75,000 business users.
The successful candidate will be responsible for implementing and adhering to configuration management activities in accordance with Presidential Executive orders, Federal law, CISA Binding Operational Directives, DOD Security Technical Implementation Guidelines, DHS policy and procedures, and CBP policies and procedures.
Key Responsibilities- Implement and manage configuration management activities to ensure compliance with regulatory requirements.
- Develop and maintain configuration item identification and tracking processes.
- Manage and maintain licenses for software and hardware in the testing environment.
- Support ServiceNow workflows and end-user communications.
- Coordinate service provisioning and incident/problem resolution.
- Direct experience developing and implementing CM processes.
- Strong knowledge of ServiceNow workflows and end-user communications.
- Ability to adapt to change and tolerate stressful situations.
- Excellent communication and problem-solving skills.
- CBP Background Investigation.
- Ability to stand, walk, and sit for extended periods.
- Ability to communicate verbally and use hands to finger, handle, or feel objects or controls.
- Other duties as assigned.
ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
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Ashburn, Virginia, United States ESM Full time{"title": "Operations Task Lead", "description": "Job SummaryESM is seeking an experienced Operations Task Lead to join our team in Ashburn, VA. As a key member of our Operations team, you will be responsible for leading the coordination, management, and execution of operations activities, providing input to management activities, and managing and...
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