Operations Team Lead

2 weeks ago


Ashburn, Virginia, United States ESM Full time

Company Overview

Enterprise Solutions and Management (ESM) is a dynamic government contractor dedicated to delivering strategic IT services tailored to meet the mission requirements of Defense and Federal clients.

Position Overview

We are seeking an Operations Task Lead to support a significant initiative within a U.S. Customs and Border Protection (CBP) environment, catering to approximately 75,000 business users utilizing approved operating systems.

Key Responsibilities

  • Design, test, and implement the ADB and SAW baseline FISMA system image along with various baseline images for diverse business applications, deployable on both physical and virtual platforms.
  • Manage and administer Active Directory and Azure Active Directory, including the engineering and deployment of Group Policy Objects (GPO) at both enterprise and Organizational Unit (OU) levels.
  • Deliver comprehensive support to engineer, implement, and maintain a secure Zero Trust Windows and MacOS image, utilizing advanced technology concepts and configuration policies.
  • Assess, test, and integrate workstation modifications to ensure compliance with specifications, documenting issues in tracking systems.
  • Maintain and update software catalogs and distribution processes to ensure seamless deployment of applications without disrupting user productivity.
  • Oversee the standard configuration of MECM distribution points, Management Points, and other critical server components.

Required Knowledge, Skills, and Abilities

  • Lead and coordinate operations activities, providing valuable insights for management.
  • Administer various IT systems and technologies, ensuring adherence to approved configurations.

Desired Attributes

  • Exhibit a proactive and adaptable attitude, capable of thriving in high-pressure situations.
  • Possess strong communication skills to effectively engage with team members and stakeholders.
  • Demonstrate the ability to research and devise innovative solutions independently.

Minimum Qualifications

Experience as a Computer Systems Analyst with a minimum of 5 years in relevant roles.

Clearance Requirements

  • Must pass a CBP Background Investigation.

Physical Demands

  • Ability to perform physical tasks such as standing, walking, and lifting up to 25 pounds.
  • Regular movement throughout office environments may be required.

Additional Information

ESM is committed to providing equal employment opportunities to all individuals, regardless of various protected characteristics.


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