Retail Cash Handling Specialist

1 week ago


Ludlow, Massachusetts, United States Randall's Farm Full time
Job Overview

The Retail Cash Handling Specialist is responsible for managing cash transactions, overseeing cashier operations, and facilitating returns or exchanges. This role includes various supportive tasks across departments as needed.

Key Responsibilities:

  • Efficiently operate cash registers, credit card machines, scales, calculators, and lottery terminals.
  • Process payments accurately, including cash, checks, credit/debit cards, EBT, coupons, and gift cards.
  • Handle incoming calls, directing them to the correct departments and processing customer orders.
  • Relay customer and employee feedback to management.
  • Provide training updates to cashiers.
  • Ensure compliance with regulations regarding the sale of alcohol and lottery tickets.
  • Receive, price, and stock merchandise effectively.
  • Assist cashiers in managing cash flow, including 'sweeps' and change management.
  • Coordinate scheduling to ensure adequate coverage with management.
  • Communicate customer needs to other departments, such as customer assistance and order pickups.
  • Manage breaks and shifts for cashiers.

Additional Duties:

  • Maintain a tidy and organized workspace.
  • Oversee lottery and stamp inventory management.
  • Assist customers with product selection and availability, ensuring product knowledge is up to date.
  • Organize newspaper merchandising and manage returns for unsold items.
  • Monitor cleanliness in restrooms and throughout the store.
  • Contact emergency services when necessary during incidents.
  • Record refrigeration and freezer temperatures, alerting relevant personnel to any discrepancies.
  • Confirm deliveries the evening prior to scheduled arrival.
  • Adhere to company dress code and policies.

Qualifications:

Education: High School diploma or equivalent.

Age Requirement: Must be at least 18 years old.

Experience: Previous experience in cashiering or customer service is required. On-the-job training will be provided.

Skills: Ability to multitask and follow both oral and written instructions as well as established procedures.

Physical Requirements: Prolonged periods of standing and walking are necessary. Moderate physical effort is required, including lifting and carrying items up to 40 pounds. Must be able to work in seasonal and refrigerated temperature conditions.

Company Overview

Randall's Farm & Greenhouse is a family-owned business dedicated to providing the freshest produce to our community.



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