Retail Cashier and Customer Support Specialist

2 months ago


Ludlow, Massachusetts, United States Ludlow Central Bakery Full time
Job Overview

At Ludlow Central Bakery, we take pride in delivering exceptional baked goods and outstanding customer experiences. As a key member of our team, you will engage with customers at the front of the bakery, taking custom orders and assisting with the sale of our delicious products.

Key Responsibilities:

  • Efficiently handle cash and card transactions through our point-of-sale system.
  • Maintain cleanliness in the workspace, including regular sanitization of surfaces and dishwashing duties.
  • Stay informed about our product offerings and adhere to opening and closing protocols.
  • Provide accurate information to customer inquiries both in person and over the phone.
  • Deliver top-notch customer service to ensure a pleasant shopping experience.

Required Qualifications:

  • Minimum of one year of experience in sales, customer service, or a related field.
  • Ability to excel in a fast-paced work environment.
  • Strong interpersonal skills to build rapport with customers.
  • Excellent communication skills, both written and verbal.
  • Proficient negotiation abilities.
  • Physical capability to stand for extended periods and lift items weighing up to 25 pounds.


Essential Skills:

  • Basic math skills for transaction handling (addition, subtraction, multiplication, division; calculator use is permitted).
  • Effective verbal and written communication skills for customer interactions and order taking.


Training:

  • Comprehensive paid training will be provided on-site.
About Us

Ludlow Central Bakery is a cherished, family-owned establishment that has been serving quality Portuguese-American baked goods for over four decades. We are dedicated to providing our community with the finest products and service.



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