Retail Cashier and Customer Support Specialist
2 months ago
At Ludlow Central Bakery, we take pride in delivering exceptional baked goods and outstanding customer experiences. As a key member of our team, you will engage with customers at the front of the bakery, taking custom orders and assisting with the sale of our delicious products.
Key Responsibilities:
- Efficiently handle cash and card transactions through our point-of-sale system.
- Maintain cleanliness in the workspace, including regular sanitization of surfaces and dishwashing duties.
- Stay informed about our product offerings and adhere to opening and closing protocols.
- Provide accurate information to customer inquiries both in person and over the phone.
- Deliver top-notch customer service to ensure a pleasant shopping experience.
Required Qualifications:
- Minimum of one year of experience in sales, customer service, or a related field.
- Ability to excel in a fast-paced work environment.
- Strong interpersonal skills to build rapport with customers.
- Excellent communication skills, both written and verbal.
- Proficient negotiation abilities.
- Physical capability to stand for extended periods and lift items weighing up to 25 pounds.
Essential Skills:
- Basic math skills for transaction handling (addition, subtraction, multiplication, division; calculator use is permitted).
- Effective verbal and written communication skills for customer interactions and order taking.
Training:
- Comprehensive paid training will be provided on-site.
Ludlow Central Bakery is a cherished, family-owned establishment that has been serving quality Portuguese-American baked goods for over four decades. We are dedicated to providing our community with the finest products and service.
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