Field Operations Support Specialist
5 days ago
Darkhive, a pioneering Defense Tech startup, is seeking an experienced Field Operations Support Lead to join our team. As a key member of our operations team, you will play a crucial role in advancing the application of robotics and automation in the public safety and defense sectors.
Key Responsibilities- Test and validate Darkhive's hardware and software products to ensure they meet the highest standards of quality and performance.
- Submit detailed bug reports and tickets to our development teams, providing actionable feedback to drive product improvement.
- Collaborate with cross-functional teams, including Engineering, Program Management, and Business Development, to develop and refine product documentation.
- Coordinate product demonstrations for end-users during exercises, expos, and company events, showcasing the capabilities and benefits of our solutions.
- Assist in coordinating participation in DoD exercises and events, ensuring seamless execution and maximum impact.
- San Antonio local or willing to relocate.
- Part 107 qualified.
- 5+ years of piloting drones.
- 5+ years of experience in TAK family of systems, including ATAK, WinTAK, and TAK Server.
- 5+ years of experience working with Government/DoD agencies.
- Excellent problem-solving abilities and ability to operate independently while improving current processes.
- Ability to travel up to 50% of the time.
- Valid passport.
- Network certification within the last 5 years.
- Understanding of software development life cycle.
- Experience with software tools, including JIRA, Confluence, and Git.
- Proficiency in Linux.
- Experience in the robotics, aerospace, or defense industries.
- Active DoD Security Clearance.
- Phone Screen (30 minutes) - Get to know more about the company and share your experience.
- Takehome/Project Review or example of work contributions.
- Hire/No Hire - Video conference or in-person review of solution with opportunity to ask questions and meet the team.
- Competitive compensation package, including equity grants.
- Medical, dental, and vision insurance.
- 401(k) retirement plan with 3% company contribution.
- Unlimited vacation with 10 paid holidays.
- Relocation assistance (depending on role eligibility).
- 5 days of accruing yearly sick leave.
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