Bilingual Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions, and recommending the right solutions.
Key Responsibilities- Provide excellent customer service to wholesale and retail customers, answering their questions and recommending products and services.
- Build trust relationships with customers to drive sales and customer satisfaction.
- Process sales transactions accurately and consistently with company policies and procedures.
- Meet or exceed sales goals on a monthly, quarterly, and yearly basis.
- Stay up-to-date with product features and maintain a high level of product knowledge.
- Assist in maintaining a clean and organized store environment.
- Perform other duties as assigned by management.
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
- Must be able to read, write, comprehend, and communicate in English and Spanish.
- Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds on occasion.
- Must be willing to work all scheduled hours, including evenings and weekends.
- Valid, unrestricted driver's license.
- High school diploma or equivalent.
- At least one year of experience working in a delivery, retail, or customer service position.
- Previous work experience selling paint and paint-related products.
Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our employees with a positive and inclusive work environment, competitive compensation and benefits, and opportunities for growth and development.
We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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