Customer Service Representative Bilingual Spanish

5 days ago


Miami, Florida, United States MACYS FURNITURE - HOME DELIVERY SERVICES Full time
Job Summary

We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Macys Furniture - Home Delivery Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers, ensuring that their needs are met and exceeded.

Key Responsibilities
  • Communicate effectively with customers and clients to resolve any issues or concerns.
  • Provide accurate and timely information to customers and clients.
  • Work collaboratively with the delivery team to ensure smooth and efficient delivery of products.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Meet and exceed customer service standards and expectations.
Requirements
  • Professional English (verbal and written) and Bilingual Spanish (verbal) skills.
  • 1-2 years of relevant customer service experience.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • High energy and motivating skills.
Benefits
  • Biweekly direct deposit.

At Macys Furniture - Home Delivery Services, we are committed to providing exceptional customer service and ensuring that our customers receive the best possible experience. If you are a highly motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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