OT Solution Expert
6 days ago
Job Description:
The Operational Technology (OT) Solution Consultant role is a customer-facing domain expert who drives innovative business solutions with our customers by applying technical and business skills.
This role is a Pre-Sales/Sales Engineering/Solution Consulting role. You will partner with sales, solution consulting, and the rest of the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness.
The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions.
Key Responsibilities:
- Create and contribute to Sales campaigns focused on Operational Technology
- Serve as a thought leader on Operational Technology for ServiceNow
- Strong alignment with Product Management and Engineering teams on roadmap and field feedback from customer and industry lens
- Create and support programs that enable Solution Consultants to demonstrate the value of Operational Technology
- Demonstrations of solutions, both standard and tailored to prospects and existing customers around Operational Technology and ServiceNow
- Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
- Supporting Marketing events – user conferences, trade shows, webinars, etc.
- Staying current on competitive analysis and understand how to best position ServiceNow solutions
- Understanding business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, licensing models, etc.
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