Roofing Installation and Service Manager

2 days ago


Raleigh, North Carolina, United States Southend Exteriors Full time
Job Summary

We are seeking a highly skilled Roofing Install and Service Manager to join our team at SouthEnd Exteriors. As a key member of our leadership team, you will be responsible for overseeing the installation and service process, ensuring efficient operations, and providing exceptional customer experiences.

Key Responsibilities
  • Supervise a team of Roofing Install and Service Technicians, Leads, and Supervisors to ensure seamless installation and service processes.
  • Collaborate with team members to install products as assigned and trained, adhering to manufacturer directions and warranty requirements.
  • Track time and materials for each installation project, maintaining accurate records and reporting any malfunctions to field supervisors.
  • Operate equipment safely and responsibly, adhering to company policies and procedures.
  • Provide quality customer service, attending to customer needs and concerns in a professional manner.
  • Attend training sessions to learn new technologies and installation methods, expanding knowledge and expertise.
  • Manage 10 or more associates, including direct and indirect reports, and provide performance feedback to ensure team success.
  • Budgeting accountability, including goal setting and communication, is also a key responsibility.
Requirements
  • High School Diploma or GED required.
  • 4+ years of roofing installation/service experience is necessary.
  • Special skills required include reading and using a measuring tape and other required tools for complete installation.
  • Excellent teamwork and customer relationship skills are essential, as well as the ability to provide and/or follow detailed instructions.
Travel Requirements
  • Willingness to travel as needed is required.

SouthEnd Exteriors, a Division of US LBM Holdings, LLC, is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.



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