Sales BDC Representative

2 weeks ago


Macomb, Illinois, United States McDonough Hyundai Full time
About the Role

The BDC Customer Care Specialist will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.

Key Responsibilities
  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations
  • Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
  • Utilize CRM tracking system daily
  • Complete phone calls as assigned by the BDC Manager
  • Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
  • Conduct sales department service tours
  • Stay informed about new products, features, accessories, etc., and their benefits to customers
  • Attend product and sales training as requested by BDC
  • Attend sales meetings
Requirements
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • High school diploma or general education degree (GED)
  • Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Strong writing skills to write reports, business correspondence using MS Office Suite
  • Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
  • Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
  • Clean driving record & valid driver's license
About McDonough Hyundai

McDonough Hyundai is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.



  • Macomb, Illinois, United States Jim Ellis Automotive Group Full time

    Job Summary: As a Service BDC Representative at Jim Ellis Automotive Group, you will provide exceptional customer care and support in our call center. Your primary responsibility will be to answer a high volume of incoming calls from customers to schedule appointments and initiate customer outreach for service needs and available offers.Key...

  • Sales Representative

    1 month ago


    Macomb, Illinois, United States HydrauliCircuit Technology Full time

    Job OverviewWe are seeking a highly motivated and experienced Sales Representative to join our team at HydrauliCircuit Technology, LLC. As a Sales Representative, you will be responsible for developing and maintaining relationships with our customers, identifying new business opportunities, and providing exceptional customer service.Key...

  • Sales Representative

    2 weeks ago


    Macomb, Illinois, United States HydrauliCircuit Technology Full time

    Job SummaryWe are seeking a highly motivated and experienced Sales Representative to join our team at HydrauliCircuit Technology, LLC. As a Sales Representative, you will be responsible for developing and maintaining relationships with our customers, identifying new sales opportunities, and providing exceptional customer service.Key Responsibilities:Develop...


  • Macomb, Illinois, United States The UPS Store Full time

    Job RequirementsWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Representative.The ideal candidate will have experience in customer service, be flexible with their schedule, and be able to stand and lift up to 50 pounds.We offer a dynamic and fast-paced work environment where you will have the opportunity...


  • Macomb, Illinois, United States Five Star Bathsolutions South Atlanta Full time

    Job OverviewFive Star Bath Solutions is seeking a highly motivated and results-driven Bathroom Sales Representative to join our team in South Atlanta. As a key member of our sales team, you will be responsible for selling and closing bathroom remodels to our customers.Key Responsibilities:Sell and close bathroom remodels to customersProvide in-home...

  • Sales Representative

    2 weeks ago


    Macomb, Illinois, United States City Lifestyle Full time

    About City LifestyleCity Lifestyle is a leading producer of luxury publications targeting local cities and communities. With a staggering 1325% growth in publications since 2011, we've established ourselves as a powerhouse in the industry.Our publications boast an impressive 82% read rate, collectively reaching over 6.5 million readers monthly. We're...

  • Sales Consultant

    4 weeks ago


    Macomb, Illinois, United States Empire Today Full time

    Job OpportunityJob Title: Outside Sales RepresentativeWe are seeking a driven and energetic sales professional to join our team as an Outside Sales Representative. As a representative, you will be responsible for meeting with customers in their homes to provide flooring solutions and exceed customer expectations.Key Responsibilities:Meet with customers in...


  • Macomb, Illinois, United States jacob weston - State Farm Agent Full time

    Job DescriptionAs an Account Representative for Jacob Weston - State Farm Agent, you play a vital role in our agency's daily operations and customer success. Your primary responsibility is to foster meaningful relationships with clients and serve as a liaison between their needs and our agency departments.We are seeking a detail-oriented and sales-minded...

  • Sales Consultant

    1 week ago


    Macomb, Illinois, United States Empire Today Full time

    Job DescriptionRole OverviewEmpire Today is seeking a driven and energetic sales professional to join our team as an Outside Sales Consultant. As a key member of our sales team, you will be responsible for meeting face-to-face with customers in their homes to provide them with the best flooring solutions for their needs.Key ResponsibilitiesMeet with...


  • Macomb, Illinois, United States Volt Full time

    Job OverviewVolt is seeking a highly skilled Customer Service Representative to join our team in McDonough, GA.As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through call quality, problem-solving, and ownership over customer issues.Key Responsibilities:Provide support to customers seeking...


  • Macomb, Illinois, United States Computech Corporation Full time

    Job OverviewComputech Corporation is seeking a highly motivated Business Development Representative to drive business growth by identifying, nurturing, and closing sales opportunities for IT services and consulting solutions.The ideal candidate will have a strong understanding of technology, excellent communication skills, and a passion for delivering...


  • Macomb, Illinois, United States Manpower Group Inc. Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Manpower Group Inc. As a Customer Service Representative, you will be responsible for maintaining outstanding customer relationship standards through call quality, problem-solving, and ownership over customer issues.Key...


  • Macomb, Illinois, United States Allstate Insurance Agency - Jo Armstrong Full time

    Job Summary:We are seeking a motivated and results-driven Insurance Sales Professional to join our team at Allstate Insurance Agency - Jo Armstrong. As an Insurance Sales Professional, you will play a key role in helping us grow our local agency by engaging new prospects and building strong relationships in the community.Key Responsibilities:Achieve sales...


  • Macomb, Illinois, United States Derek Zahm - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.ResponsibilitiesEstablish and maintain...


  • Macomb, Illinois, United States Walmart Full time

    Job SummaryAs a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers. Your duties will include reviewing customer orders, locating and selecting merchandise on the sales floor, and ensuring that customer orders are filled accurately and efficiently.Key...


  • Macomb, Illinois, United States McDonough Hyundai Full time

    Job Summary:McDonough Hyundai is seeking a highly motivated and customer-focused Automotive Service Advisor to join our team in McDonough, Georgia. This is a full-time, individual contributor role that offers a competitive annual salary and commission structure in the thriving auto industry.As the primary point of contact for our valued customers, the...


  • Macomb, Illinois, United States UPS STORE Full time

    **Job Summary**We are seeking a highly motivated and customer-focused Part-Time Sales Associate to join our team at the UPS Store. As a key member of our retail team, you will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various equipment.**Key Responsibilities**Provide world-class...


  • Macomb, Illinois, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our customers. Your key responsibilities will include:Key Responsibilities:Model and deliver a distinctive and delightful customer...


  • Macomb, Illinois, United States Cowboy Chicken Full time

    Restaurant Manager Job SummaryThe Restaurant Manager is responsible for overseeing the day-to-day activities and operations of the restaurant, ensuring a positive guest experience, and driving sales and profitability. This role requires strong leadership and communication skills, as well as the ability to coach and develop a team of customer-focused...


  • Macomb, Illinois, United States The UPS Store #7297 Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at The UPS Store #7297. As a key member of our team, you will be responsible for delivering exceptional customer service to all retail customers by receiving, packing, and processing packages for courier shipment.The ideal candidate will have previous...