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Guest Services Representative
2 months ago
Azul Hospitality is looking for a dedicated Front Desk Agent to enhance our service quality. This role is essential in delivering outstanding guest experiences and ensuring satisfaction throughout their stay.
Key Responsibilities:Greet and assist guests upon their arrivalManage the check-in and check-out proceduresHandle financial transactions and maintain precise recordsInform guests about hotel facilities and servicesAddress guest inquiries and requests in a timely mannerKeep the lobby area tidy and welcomingSupport reservation processes and manage guest belongingsQualifications:High school diploma or equivalent is requiredExperience in the hospitality sector is preferredStrong communication skills with guests and colleaguesBasic proficiency in computer operationsDetail-oriented with excellent organizational abilitiesPerks:Competitive salary structureHealth insurance options including dental and visionRetirement savings planOpportunities for professional growth