Guest Services Representative

4 weeks ago


Austin, Texas, United States Hendrick Automotive Group Full time
Job Summary

We are seeking a highly organized and customer-focused Guest Services Representative to join our team at Hendrick Automotive Group. In this role, you will be responsible for ensuring a welcoming and efficient experience for our guests, while also providing administrative support to the sales department.

Key Responsibilities
  • Manage the front desk and ensure a smooth flow of guests and customers
  • Answer phone calls and direct them to the appropriate person or department
  • Take accurate messages and maintain a professional demeanor
  • Provide administrative support to the sales department, including data entry and report production
  • Maintain a clean and organized workspace, including the front desk and surrounding areas
  • Participate in ongoing training and development to improve customer service skills and knowledge of dealership systems
Requirements
  • Previous customer service experience, preferably in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and provide exceptional customer service
  • Basic computer skills and knowledge of Microsoft Office
  • Ability to maintain confidentiality and handle sensitive information
What We Offer

Hendrick Automotive Group is committed to providing a positive and supportive work environment, with opportunities for growth and development. We offer competitive pay, benefits, and a comprehensive training program to ensure our team members have the skills and knowledge needed to succeed.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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