Current jobs related to Hotel Guest Services Representative - Austin, Texas - White Lodging

  • Customer Service Representative

    4 weeks ago

    Austin, Texas, United States Omni Hotels Full time

    Job Summary: As a Customer Service Representative at Omni Hotels, you will be responsible for providing exceptional guest service and communication support. Your key responsibilities will include:Key Responsibilities:Direct and assist guests and employees with communication needs in accordance with Omni standards.Answer incoming telephone calls to the hotel...

  • Hotel Operations Director

    3 weeks ago

    Austin, Texas, United States Tudor Hotel Management, LLC Full time

    Job SummaryThe General Manager - Hotel Operations is a pivotal role responsible for ensuring the effective management of the hotel's operations, including guest and associate satisfaction, financial performance, sales, and revenue generation.Key ResponsibilitiesLead the development and implementation of property-wide strategies to consistently meet or exceed...

  • Guest Services Representative

    4 weeks ago

    Austin, Texas, United States Extended Stay Full time

    Key Responsibilities:As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This includes assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations when needed.Additional Responsibilities:Process reservations,...

  • Guest Services Representative

    1 month ago

    Austin, Texas, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Hendrick Automotive Group. As a key member of our sales department, you will be responsible for providing exceptional customer service, ensuring a positive and welcoming environment for our guests, and supporting the administrative functions of...

  • Guest Services Representative

    4 weeks ago

    Austin, Texas, United States Extended Stay Full time

    As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations as needed. You will also be responsible for processing reservations, registration,...

  • Guest Services Supervisor

    1 month ago

    Austin, Texas, United States Commodore Perry Estate Full time

    Job Title: Guest Services SupervisorAt Commodore Perry Estate, we're seeking a skilled Guest Services Supervisor to lead our front desk team and deliver exceptional guest experiences. As a key member of our hospitality team, you'll be responsible for ensuring smooth check-ins, personalized service, and efficient problem resolution.Key...

  • Guest Services Representative

    1 month ago

    Austin, Texas, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly organized and customer-focused Guest Services Representative to join our team at Hendrick Automotive Group. In this role, you will be responsible for ensuring a welcoming and efficient experience for our guests, while also providing administrative support to the sales department.Key ResponsibilitiesManage the front desk and...

  • Hotel Operations Director

    4 weeks ago

    Austin, Texas, United States Tudor Hotel Management, LLC Full time

    The ideal candidate will possess exceptional leadership skills, as well as motivation to drive our team to continued success. Key responsibilities include managing all aspects of the operation, including guest and associate satisfaction, financial performance, sales, and revenue generation. As the primary strategic business leader of the Hotel, this role is...

  • Guest Services Manager

    1 month ago

    Austin, Texas, United States Omni Hotels Full time

    Job Title: Guest Services ManagerOmni Hotels & Resorts is seeking a highly skilled Guest Services Manager to join our team at the beautiful Barton Creek Resort & Spa.Job Summary:The Guest Services Manager is responsible for overseeing the day-to-day operations of the front office, including valet, bellmen, transportation, and vehicle fleet. This role...

  • Hotel Attendant

    1 month ago

    Austin, Texas, United States Parking Management Services Full time

    Parking Management Company Job DescriptionWe are seeking a highly motivated and customer-focused Hotel Bell Attendant to join our team at Parking Management Company. As a key member of our valet parking team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience for all.Job Summary:The Hotel...

  • Guest Services Ambassador

    4 weeks ago

    Austin, Texas, United States Kirkland & Ellis Full time

    About Kirkland & EllisWe are a leading law firm that values collaboration, talent empowerment, service, inclusion, respect, and gratitude. Our professionals engage in meaningful work, continuous learning, and professional development, making us a dynamic team that operates at the pinnacle of our field.We serve a broad range of clients with market-leading...

  • Guest Services Manager

    4 weeks ago

    Austin, Texas, United States Omni Hotels Full time

    Job Description:Omni Hotels & Resorts is seeking a highly skilled Guest Services Manager to join our team at the beautiful Barton Creek Resort & Spa.Responsibilities:Manage day-to-day operations, including valet, bellmen, transportation, and vehicle fleet.Ensure exceptional guest service and satisfaction.Maintain liaison with management, Reservations, Front...

  • Front Desk Representative

    4 weeks ago

    Austin, Texas, United States AT&T Hotel & Conference Center Full time

    Front Desk Agent Job DescriptionAt AT&T Hotel and Conference Center, we are seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Greet and register guests, providing...

  • Customer Service Representative

    4 weeks ago

    Austin, Texas, United States Fairfield Inn & Suites Austin North Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Hampton Inn & Suites. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRegister and assign guests to hotel rooms in a friendly and...

  • Customer Service Representative

    4 weeks ago

    Austin, Texas, United States Hilton Hotels Corporation Full time

    Job SummaryAs a Guest Service Agent at Hilton Hotels Corporation, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include greeting guests, completing the registration process, and assisting with check-out. You will also be expected to demonstrate a thorough knowledge of hotel information and use...

  • Customer Service Representative

    4 weeks ago

    Austin, Texas, United States HYATT Hotels Full time

    Key Responsibilities:As a Front Desk Agent at HYATT Hotels, you will be responsible for providing exceptional guest service, registering guests, and handling hotel operations. Your key responsibilities will include:• Greeting and registering guests• Providing attentive and courteous service to all guests• Registering guests and modifying...

  • Hotel Operations Manager

    4 weeks ago

    Austin, Texas, United States Element Austin Northwest Full time

    Job Summary:The General Manager is a polished, well-spoken, and well-regarded ambassador who carries a strong vision for their hotel. He or she is responsible for all aspects of operations for their assigned property, providing support, supervision, and guidance to their management team and front-line associates.Key responsibilities include ensuring...

  • Customer Service Representative

    4 weeks ago

    Austin, Texas, United States Hilton Hotels Corporation Full time

    Job SummaryHilton Hotels Corporation is seeking a skilled Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key ResponsibilitiesGreet and register guests, ensuring a warm and welcoming experience.Assist guests with check-out and respond to their...

  • Customer Service Representative

    4 weeks ago

    Austin, Texas, United States Hilton Hotels Corporation Full time

    Key Responsibilities:• Greet guests and complete the registration process• Assist guests with check-out• Demonstrate a thorough knowledge of hotel information• Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy• Respond to guest inquiries and requests and resolve issuesAbout the Role:As a Guest Service...

  • Customer Service Representative

    4 weeks ago

    Austin, Texas, United States Four Seasons Full time

    Key Responsibilities:• Greet guests with a warm welcome and provide exceptional customer service.• Check guests in and out of the hotel efficiently and accurately.• Handle guest inquiries and requests promptly and professionally.• Assist with reservations and room assignments.• Maintain a clean and organized front desk area.• Collaborate with...

Hotel Guest Services Representative

1 month ago

Austin, Texas, United States White Lodging Full time

Job Summary:
White Lodging is seeking a skilled Hotel Guest Services Representative to join our team. As a key point of contact for guests, you will be responsible for providing exceptional service and ensuring a seamless experience for our valued customers.

Key Responsibilities:

Respond to guest calls and requests in a timely and courteous manner, using proper telephone etiquette.

Dispatch personnel to satisfy guest requests and resolve issues, ensuring a high level of guest satisfaction.

Develop a thorough knowledge of hotel services, local area, and nearby travel services, providing accurate and helpful information to guests.

Perform other duties as assigned, supporting the hotel's commitment to exceptional guest service.

Requirements:

Excellent communication and listening skills, with a passion for delivering outstanding service.

Ability to work effectively in a fast-paced environment, adapting to changing situations with ease.

Strong team player with a positive attitude, committed to providing exceptional guest experiences.

Ability to lift, carry, or move up to 10 pounds, with a focus on maintaining a safe and healthy work environment.

Benefits:

DailyPay option for flexible compensation.

Comprehensive medical, dental, and vision insurance, effective on day one of employment.

Generous vacation and paid time off (PTO) policy, with rollover options.

Complimentary wellness tools and resources, supporting overall well-being.

Unlimited referral bonuses, recognizing and rewarding employee referrals.

401(k) plan with company match, promoting long-term financial security.

Hostcare Resources healthcare concierge, providing personalized support and guidance.

Leadership development opportunities, empowering employees to grow and succeed.

Tuition reimbursement program, supporting ongoing education and professional development.

Discounts on hotel rooms, dining, and other travel and entertainment experiences, enhancing work-life balance.

Multiple hotel locations in each market, offering diverse opportunities for growth and advancement.

White Lodging is an equal opportunity employer, committed to creating an inclusive environment for all associates.