Claims Resolution Specialist

1 week ago


Knoxville, Tennessee, United States Auto-Owners Insurance Full time
Company Overview

Auto-Owners Insurance is a top-rated insurance carrier dedicated to helping individuals and businesses recover from losses. Our team of experienced professionals provides exceptional service and support to ensure claims are resolved efficiently and accurately.

Estimated Salary: $65,000 - $90,000 per year.

Job Description

We are seeking a skilled Field Claims Representative to handle insurance claims in the field under general supervision. This role involves investigating, evaluating, and resolving claims, as well as providing excellent customer service to agents, insureds, and other stakeholders.

Key Responsibilities
  • Investigate and assemble facts to determine policy coverage and evaluate loss amounts.
  • Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims.
  • Develop expertise in insurance coverage by studying policies, endorsements, and forms.
  • Work towards claim resolution, attending arbitrations, mediations, depositions, or trials as necessary.
  • Ensure timely and accurate claim payments.
Requirements
  • Bachelor's degree or direct equivalent experience handling property and casualty claims.
  • A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims.
  • Field claims handling experience is preferred but not required.
  • Above-average communication skills (written and verbal).
  • Ability to resolve complex issues and interpret data.
Benefits

Auto-Owners offers a comprehensive benefits package, including a competitive base salary, matched 401(k), fully-funded pension plan, and bonus programs. Additionally, we provide generous paid time off, including holidays, vacation days, personal time, and sick leave.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. We welcome diverse talent and promote a work environment that values inclusivity and respect.

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