Ecommerce Operations Supervisor for 3PL Warehouse Management

2 weeks ago

Indianapolis, Indiana, United States WanderFull Corp Full time
Position Overview

WanderFull Corp is in search of a dedicated and experienced Ecommerce Operations Supervisor to manage our collaboration with external third-party logistics (3PL) warehouse operations. This pivotal role is essential for ensuring the smooth functioning and effectiveness of our supply chain and logistics processes.

Key Responsibilities
  • 3PL Warehouse Oversight:
    • Direct and oversee daily operations related to the external 3PL warehouse.
    • Collaborate with 3PL partners to guarantee prompt and precise order fulfillment, inventory oversight, and both inbound and outbound shipping and receiving.
    • Establish and nurture robust relationships with 3PL providers to enhance performance and address any operational challenges.
  • Inventory Management:
    • Track inventory levels and coordinate restocking to sustain optimal stock quantities.
    • Perform regular inventory audits and ensure precise record-keeping.
    • Implement inventory management procedures to reduce discrepancies and losses.
  • Operational Enhancement:
    • Identify areas for operational improvements and apply best practices to boost efficiency.
    • Work alongside internal teams to refine workflows and enhance order processing times.
    • Create and maintain Standard Operating Procedures (SOPs) for warehouse operations.
  • Performance Evaluation:
    • Monitor and assess key performance indicators (KPIs) related to warehouse activities.
    • Produce regular reports on warehouse performance and provide insights to senior management.
    • Establish and meet performance objectives in partnership with 3PL providers.
  • Cost Oversight:
    • Supervise and manage operational expenses associated with the 3PL warehouse.
    • Identify cost-reduction opportunities and implement strategies to lower expenses while maintaining service quality.
  • Regulatory Compliance and Safety:
    • Ensure adherence to all relevant regulations and company policies.
    • Maintain a safe and secure working environment within the warehouse.
    • Conduct regular safety inspections and implement corrective measures as necessary.
Qualifications
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related discipline.
  • A minimum of 5 years of experience in warehouse management, logistics, or supply chain operations.
  • Demonstrated experience in managing 3PL relationships and enhancing warehouse performance.
  • Strong analytical and problem-solving capabilities.
  • Detail-oriented with experience working with SKUs and UPC codes.
  • Exceptional communication and interpersonal skills.
  • Proficient in warehouse management systems (WMS) and other relevant software.
  • Ability to thrive in a fast-paced, dynamic environment.

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