Desktop Support Specialist 2
4 weeks ago
At DivIHN Integration Inc, we're seeking a skilled Desktop Support Specialist 2 to join our team. This role involves installing, configuring, and troubleshooting laptops, desktops, workstations, and related peripherals, as well as maintaining passwords, data integrity, and file system security for the end-user computing environment.
Key Responsibilities:
- Communicate technical information to both technical and non-technical personnel
- Recommend hardware and software solutions, including new acquisitions and upgrades
- Contribute technical and procedural knowledge to the Knowledge Base
- Provide day-to-day technical support to employees and VIPs in support of their computing environment
- Participate in information technology projects
Requirements:
- Excellent communication and teamwork skills
- Strategic mindset focused on driving results
- Foundational IT experience
- Proficiency in common software, including Microsoft Office Suite
- Detail-oriented and self-motivated
- Associate degree or equivalent from a two-year college, technical school, or equivalent experience
About Us:
DivIHN Integration Inc is an equal opportunity employer committed to diversity and inclusion. We do not discriminate against any employee or qualified applicant based on race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.
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