Paratransit Operations Manager

22 hours ago


New York, New York, United States Nilesschools Full time
Paratransit Operations Manager Position Overview

Nilesschools is a leading provider of school transportation services in North America. We are seeking an experienced Paratransit Operations Manager to lead our daily operations and make strategic decisions.

About the Job

This role offers a competitive salary of approximately $70,000 per year, plus benefits, including health insurance, retirement plans, and paid time off.

Key Responsibilities:
  • Lead daily operations and make operational decisions in the absence of senior management
  • Train staff in scheduling, service controlling, system administration, and other operational functions
  • Maintain high levels of customer satisfaction through effective prioritization and time management
Requirements:
  • High School diploma required; Bachelor's Degree preferred
  • Minimum 2 years of experience in demand-responsive customer service (paratransit, taxicab, ambulance, etc.)
  • Hands-on computer experience and proficiency in Trapeze PASS
What We Offer:
  • A supportive and dynamic work environment
  • Ongoing training and professional development opportunities
  • A comprehensive benefits package, including health insurance and retirement plans
Why Work for Nilesschools?

We are committed to providing a safe and reliable transportation service to our customers. Our team members enjoy a range of benefits and perks, including flexible scheduling, paid time off, and opportunities for advancement.



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