Operations Manager
1 week ago
The estimated annual salary for this position is $45,000 - $60,000 depending on location and experience.
About SmashburgerWe are a fast-growing restaurant chain dedicated to serving high-quality burgers and providing excellent customer service. Our team members are our greatest asset, and we offer a supportive and diverse work environment that fosters growth and development.
Job DescriptionThis is a dynamic role that requires strong leadership skills and the ability to manage multiple tasks simultaneously. As a Shift Leader at Smashburger, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service.
Key Responsibilities:- Manage the performance of FOH and BOH employees
- Promote a positive and fun work environment
- Ensure compliance with safety and quality standards
- Manage inventory and supplies
- Develop and implement strategies to improve customer satisfaction
- Previous experience as a Shift Leader or in a similar role
- Excellent communication and interpersonal skills
- Ability to work well under pressure and make sound decisions
- High school diploma or equivalent required; degree preferred
- Availability to work nights, weekends, and holidays
- Tips and bonus opportunities
- Flexible scheduling
- Medical, dental, and vision benefits
- 401(k) match
- Employee assistance program
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