Restaurant Operations Manager
1 week ago
**Job Summary:**
We are seeking a highly skilled Restaurant Operations Manager to join our team at PERSONE NYC. As a key member of our management team, you will be responsible for overseeing the daily operations of our flagship restaurant, ensuring high standards of food quality, service, and customer satisfaction.
**Key Responsibilities:**
* Assist in managing all aspects of restaurant operations, including front and back of house
* Ensure compliance with health and safety regulations
* Maintain high standards of food quality, presentation, and service
* Support the recruitment, training, and development of staff
* Foster a positive and collaborative team environment
* Conduct regular performance evaluations and provide constructive feedback
* Ensure exceptional customer service and address any guest concerns or complaints promptly
* Monitor and respond to customer feedback to continuously improve the dining experience
* Assist in managing budgets, inventory, and financial reports
* Monitor sales and profitability, implementing strategies to achieve financial goals
* Contribute to the planning and execution of new location openings
* Identify opportunities for operational improvements and business growth
**Requirements:**
* Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
* Minimum of 3-5 years of experience in a managerial role within the restaurant industry
* Proven leadership skills with the ability to motivate and manage a diverse team
* Strong understanding of restaurant operations, including inventory management, budgeting, and P&L statements
* Excellent communication and interpersonal skills
* Ability to thrive in a high-pressure, fast-paced environment
* Passion for delivering exceptional customer service and a keen eye for detail
**What We Offer:**
* Competitive salary ($80,000 - $90,000) with performance-based bonuses
* Comprehensive benefits package, including health insurance and paid time off
* Professional growth and development opportunities with the potential to advance to General Manager
* The chance to be part of an expanding and successful restaurant group
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