Senior Manager of Operations

2 weeks ago


New York, New York, United States Shields Health Solutions LLC Full time
Job Title: Senior Manager of Operations

At Shields Health Solutions LLC, we are committed to delivering exceptional healthcare services to our patients. As a Senior Manager of Operations, you will play a critical role in leading our operations team to achieve this goal.

Key Responsibilities:
  • Lead a team of Operations Associates and/or Regional Integration Managers and/or MPS team members to ensure timely and quality internal data analytics reporting.
  • Maintain management of accreditation-related reporting and solicit feedback from MPS and Sr. MPS-level users to implement improvements.
  • Train new operations, and/or Implementation and MPS team members to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Work as a peer to Sr. MPS and Clinical MPS stakeholders, reporting directly to the Site Director or RVP of Operations.
  • Develop and implement process improvements to drive growth and efficiency in our operations.
  • Collaborate with regional leadership to design and develop ad-hoc analyses or processes that support the core operation.
  • Proactively communicate staffing needs to regional leadership and drive accountability across internal and external stakeholders.
Requirements:
  • Associate or Bachelor's Degree preferred.
  • 5-7+ years of relevant pharmacy work experience; 2+ years of (Sr.) Operations Associate or (Sr.) Implementation Associate experience preferred.
  • CPhT certification preferred, MBA/PharmD a plus.
  • Experience with Pharmacy Operating Systems required (Epic, WAM, QS1, TelemetryRx, Therigy).
  • Expertise in Microsoft Excel and PowerPoint in a professional work environment.
  • Ability to manage large quantities of data and transform into digestible reporting.
  • Excellent verbal and written communication skills.
  • Highly proficient organizational and project management capabilities.
What We Offer:
  • Competitive salary range between $120,000 to $140,000.
  • Annual bonus potential.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.

Shields Health Solutions LLC is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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