Current jobs related to Healthcare Customer Service Specialist - Boise, Idaho - Saint Alphonsus Health System
-
Boise, Idaho, United States Auto-Chlor System Full timeJob OverviewAt Auto-Chlor System, we are seeking a highly motivated and customer-focused Customer Service Specialist and Sales Development Associate to join our team. As a key player in delivering exceptional customer experiences, you will play a vital role in driving business growth and development.Salary and BenefitsCompetitive salary of $23 per hour, with...
-
Customer Service Representative
3 weeks ago
Boise, Idaho, United States AIDA Healthcare Full timeJob Title: Customer Care AssociateAIDA Healthcare is a customer-centric technology company serving hospitals, health systems, and other participants in the healthcare industry. Our mission is to empower healthcare workers to focus on direct patient care by reducing administrative tasks.We're seeking a highly skilled Customer Care Associate to join our team...
-
Customer Service Representative
1 month ago
Boise, Idaho, United States AIDA Healthcare Full timeAbout AIDA HealthcareAIDA Healthcare is a customer-focused technology company serving hospitals, health systems, and other participants within the Healthcare industry. Our mission is to empower healthcare workers to spend less time on administrative and clerical duties and more time providing direct, human-to-human care to patients.Job OverviewAs a Customer...
-
Customer Service Representative
2 months ago
Boise, Idaho, United States AIDA Healthcare Full timeAbout the RoleAIDA Healthcare is a customer-focused technology company serving hospitals, health systems, and other participants within the Healthcare industry. Our mission is to empower healthcare workers to spend less time on administrative and clerical duties and more time providing direct, human-to-human care to patients.We are looking for a new team...
-
Travel Healthcare Specialist
2 days ago
Boise, Idaho, United States Host Healthcare Full timeHost Healthcare is a leading travel healthcare company that offers a range of rewarding opportunities for experienced professionals like you. We are currently seeking a skilled Travel Healthcare Specialist - PACU Nurse to join our team in Boise, Idaho.Job OverviewThis role will involve working in a dynamic Post Anesthesia Care Unit (PACU) environment,...
-
Customer Support Specialist
2 weeks ago
Boise, Idaho, United States Sonova USA, Inc. Full timeAbout Sonova USA, Inc.Sonova USA, Inc. is a leading provider of innovative hearing care solutions. Our mission is to help people enjoy the delight of hearing by developing, manufacturing, and distributing cutting-edge products and services.Job Title: Customer Support SpecialistWe are seeking a highly motivated and customer-focused Customer Support Specialist...
-
Customer Support Specialist
7 days ago
Boise, Idaho, United States AIDA Healthcare Full timeAIDA Healthcare is a customer-centric technology company dedicated to empowering healthcare professionals to focus on patient care. We're seeking a skilled Customer Care Associate to join our team and provide exceptional support to our customers.Key Responsibilities:Support Tickets:Respond to customer inquiries via phone, email, and chatMaintain a...
-
Customer Service Representative
4 weeks ago
Boise, Idaho, United States Zamzows Full timeJob SummaryWe are seeking a highly skilled and customer-focused Cashier and Customer Service Specialist to join our team at Zamzows. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...
-
Customer Service Representative
2 weeks ago
Boise, Idaho, United States State of Idaho Full timeCustomer Success SpecialistThis position is a great opportunity for a professional who's looking to provide consumer protection and public safety for the great State of Idaho. The Division of Occupational and Professional Licenses provides consumer protection and public safety through its regulation of more than 204,000 licensees within 48 Boards and...
-
Customer Service Representative
2 weeks ago
Boise, Idaho, United States HomeSafe Alliance Full timeAbout the RoleHomeSafe Alliance is seeking a skilled Customer Care Specialist to join our team in providing exceptional support to our customers. As a key member of our contact center, you will be responsible for answering customer inquiries, troubleshooting application access, and collaborating with internal and external move partners to resolve...
-
Customer Service Representative
3 weeks ago
Boise, Idaho, United States State of Idaho Full timeJob Title: Customer Service Representative 2We are seeking a highly skilled and dedicated Customer Service Representative 2 to join our team at the Idaho Department of Health and Welfare. As a key member of our customer service team, you will be responsible for providing exceptional service to individuals across the state, responding to inquiries, and...
-
Customer Service Representative
2 weeks ago
Boise, Idaho, United States HomeSafe Alliance Full timeAbout the RoleHomeSafe Alliance is seeking a skilled Customer Care Specialist to join our team in providing exceptional support to our customers. As a key member of our contact center, you will be responsible for handling customer inquiries, troubleshooting issues, and collaborating with internal and external partners to resolve...
-
Customer Success Specialist
2 weeks ago
Boise, Idaho, United States State of Idaho Full timeCustomer Success SpecialistThis is a fantastic opportunity to provide consumer protection and public safety for all Idahoans. As a Customer Success Specialist, you will be responsible for providing front-line customer service and multi-tasking functions, including greeting visitors and callers, answering questions about licenses and related fees, and...
-
Customer Experience Specialist
1 month ago
Boise, Idaho, United States OCTANE Full timeAbout the JobCustomer Experience SpecialistElevate Your Career with OCTANEAre you ready to redefine your career while delivering outstanding results? OCTANE is seeking enthusiastic individuals who excel at providing exceptional service to both current and prospective clients.Key Responsibilities:Provide unparalleled support to customers through various...
-
Technical Customer Support Specialist
1 month ago
Boise, Idaho, United States Hydropoint Data Systems, Full timeJob Title: Technical Customer Support SpecialistWe are seeking a highly motivated and customer-oriented Technical Customer Support Specialist to join our team at HydroPoint Data Systems. As a key member of our support team, you will be responsible for providing exceptional support to our customers, distributors, and specifiers.Key Responsibilities:Provide...
-
Customer Support Specialist
2 weeks ago
Boise, Idaho, United States Sonova USA, Inc. Full timeAbout Sonova USA, Inc.Sonova USA, Inc. is a leading provider of innovative hearing care solutions. Our mission is to help people enjoy the delight of hearing by developing, manufacturing, and distributing cutting-edge products and services.Job SummaryWe are seeking a highly motivated and customer-focused Customer Support Specialist to join our team. As a key...
-
Healthcare Support Specialist
4 weeks ago
Boise, Idaho, United States St. Luke's Health System Full timeJob SummaryWe are seeking a highly organized and detail-oriented Telehealth Specialist to join our team at St. Luke's Health System. As a Telehealth Specialist, you will play a critical role in supporting our telehealth programs, physicians, and clinical staff in providing high-quality patient care.Key ResponsibilitiesProvide non-clinical support and service...
-
Customer Support Specialist
2 weeks ago
Boise, Idaho, United States Orion Talent Full time**Job Summary**We are seeking a skilled Customer Support Specialist to join our team at Orion Talent. As a key member of our support team, you will be responsible for providing technical assistance to customers and resolving equipment problems.Key Responsibilities:Perform preventative maintenance on assigned products independentlyCarry out corrective...
-
Travel Nurse ICU Specialist
2 weeks ago
Boise, Idaho, United States Genie Healthcare Full timeJob Title: Travel Nurse ICU SpecialistGenie Healthcare is seeking a skilled travel nurse ICU specialist for a travel nursing job in a reputable healthcare facility. The ideal candidate will have 2 years of ICU experience, BLS, ACLS, NIHSS, and TNCC certifications. The job requires living within 50 miles of the facility.Job Details:Duration: 13 weeksShift: 12...
-
Print and Mail Services Specialist
1 month ago
Boise, Idaho, United States Metasys Technologies, Inc. Full timeJob Title: Technical Specialist - Print and Mail ServicesMetasys Technologies, Inc. is seeking a highly skilled Technical Specialist to join our team in Boise, ID. As a Technical Specialist, you will be responsible for providing technical support for print and mail services, ensuring the smooth operation of office equipment, and maintaining high-quality...
Healthcare Customer Service Specialist
2 months ago
As a Patient Care Administrative Coordinator, you will collaborate with healthcare providers and clinical teams to address patients' administrative requirements. Your key duties will include managing patient check-ins, collecting co-payments, handling phone inquiries, taking precise messages, scheduling appointments, and verifying insurance coverage. Patient Care Administrative Coordinators will utilize our electronic health record system to confirm and update patient demographic data while managing payment postings and reconciliations. This role requires a friendly demeanor and a commitment to delivering exceptional customer service, ensuring that patients feel informed and well cared for during their visit, thus enhancing their overall experience.
Role Responsibilities:
As a Patient Care Administrative Coordinator, you will work closely with healthcare professionals to manage patients' administrative tasks. Your primary responsibilities will include:
- Welcoming and assisting patients promptly, ensuring a positive service experience.
- Registering patients for their appointments and completing necessary documentation.
- Verifying and updating patient and insurance information accurately.
- Maintaining appointment schedules by notifying providers of patient arrivals.
- Communicating any delays to patients, providing explanations and estimated wait times.
- Collecting and documenting patient balances for visits and services.
- Understanding various insurance practices and deductibles.
- Assisting patients with financial assistance paperwork.
- Managing office supplies and equipment effectively.
- Maintaining a tidy work environment, including the reception area.
- Optimizing patient satisfaction and provider efficiency through effective scheduling.
- Handling multiple phone lines with professionalism and courtesy.
- Updating patient records and ensuring necessary documentation is prepared for appointments.
- Interacting with patients through the Patient Portal.
- Scanning and organizing patient-related documents into the electronic health record system.
- Processing referral requests efficiently.
- Filing incoming medical reports and correspondence accurately.
- Assembling new patient records in compliance with established protocols.
- Ensuring easy access to treatment information by managing patient records.
- Receiving and documenting referral requests accurately.
- Sorting and routing incoming faxes appropriately.
Benefits and Highlights:
At Saint Alphonsus, we believe that taking care of our employees enables them to provide better care for our patients. We promote both personal and professional development and offer opportunities that empower our staff to advance their careers. Our commitment to work-life balance complements the natural beauty and outdoor lifestyle unique to our regions.
- We provide competitive compensation, generous paid time off, and comprehensive benefits starting from day one.
- Future-oriented benefits include retirement planning, college savings options for families, and adaptable life insurance plans.
- We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities for continuous learning and growth.
About Saint Alphonsus Health System:
Saint Alphonsus Health System is a faith-based, not-for-profit healthcare organization serving communities across multiple states. With several hospitals and numerous clinic locations, we are dedicated to improving health and well-being through patient-centered, innovative, and community-focused care.
- Recognized among the top health systems nationally.
- Home to the region's most advanced trauma center.
- Accredited cancer program committed to enhancing patient survival and quality of life.
Saint Alphonsus and Trinity Health are dedicated to fostering diversity within our workforce and ensuring an inclusive work environment where all individuals are treated with respect and dignity. We are committed to recruiting and retaining a diverse staff that reflects the communities we serve.
