Customer Service Representative

1 week ago


Boise, Idaho, United States Zamzows Full time
Job Summary

We are seeking a highly skilled and customer-focused Cashier and Customer Service Specialist to join our team at Zamzows. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Create a welcoming and inclusive environment for all customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Transaction Processing: Accurately and efficiently process customer transactions, handling various payment methods and maintaining a high level of accuracy.
  • Store Maintenance: Maintain a clean and organized store environment, including the cash wrap area, stockroom, and sales floor.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support during peak periods, and maintain a positive and productive work environment.
Requirements
  • Excellent Customer Service Skills: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Flexibility and Availability: Work a flexible schedule, including weekends and evenings, to meet the needs of our customers and business.
  • Basic Math Skills: Accurately handle cash, process transactions, and maintain accurate records.
Preferred Qualifications
  • Previous Retail Experience: 1 year of experience in a retail environment, preferably in a customer-facing role.


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