Restaurant Operations Manager

1 day ago


Birmingham, Alabama, United States Schlotzstsky's bakery & Deli Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Schlotzsky's bakery & Deli. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Restaurant Operations: Direct the efficient and accurate preparation and sale of products, ensuring prompt delivery within established speed of service guidelines.
  • Team Leadership: Motivate and direct team members and Shift Coordinators to exceed guest expectations with fast and friendly service in clean surroundings.
  • Training and Development: Supervise and train team members and Shift Coordinators on team stations, processes, and policies.
  • Financial Management: Follow cash control/security procedures and help implement marketing plans, maintain inventory, manage labor, and apply financial reports to enhance restaurant results.
  • Compliance and Risk Management: Assist in enforcing compliance with government regulations, employment law, food safety, and security policies.
  • Talent Management: Recruit, hire, train, and work to retain effective team talent, making decisions or recommendations on hiring and advancement.
  • Discipline and Termination: Make decisions or recommendations on the discipline and termination of team members.
  • Availability: Be available to work evenings, weekends, and holidays, and attend meetings and training sessions as required.
Requirements
  • Must be at least eighteen (18) years of age.
  • High School Diploma or GED required, some college preferred.
  • 1 year of experience working in the quick service restaurant industry in management.
  • Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension.
  • Demonstrates leadership skills.
  • Demonstrates formal understanding of the quick service industry and the core customer.
  • Recognizes and solves routine problems.
  • Develops knowledge and skills in basic tasks, practices, and procedures within own area.
  • English Language Preferred.
  • Willingness to Travel Preferred.


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