Restaurant Operations Manager
1 day ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Schlotzsky's bakery & Deli. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.
Key Responsibilities- Restaurant Operations: Direct the efficient and accurate preparation and sale of products, ensuring prompt delivery within established speed of service guidelines.
- Team Leadership: Motivate and direct team members and Shift Coordinators to exceed guest expectations with fast and friendly service in clean surroundings.
- Training and Development: Supervise and train team members and Shift Coordinators on team stations, processes, and policies.
- Financial Management: Follow cash control/security procedures and help implement marketing plans, maintain inventory, manage labor, and apply financial reports to enhance restaurant results.
- Compliance and Risk Management: Assist in enforcing compliance with government regulations, employment law, food safety, and security policies.
- Talent Management: Recruit, hire, train, and work to retain effective team talent, making decisions or recommendations on hiring and advancement.
- Discipline and Termination: Make decisions or recommendations on the discipline and termination of team members.
- Availability: Be available to work evenings, weekends, and holidays, and attend meetings and training sessions as required.
- Must be at least eighteen (18) years of age.
- High School Diploma or GED required, some college preferred.
- 1 year of experience working in the quick service restaurant industry in management.
- Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension.
- Demonstrates leadership skills.
- Demonstrates formal understanding of the quick service industry and the core customer.
- Recognizes and solves routine problems.
- Develops knowledge and skills in basic tasks, practices, and procedures within own area.
- English Language Preferred.
- Willingness to Travel Preferred.
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Restaurant Operations Manager
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