Restaurant Operations Manager
2 months ago
Job Summary:
The Assistant Manager will assist the General Manager in managing and overseeing the daily operations of the cafe. This role is ideal for a motivated and experienced professional who is looking to grow and develop their leadership skills within the restaurant industry.
Key Responsibilities:
- Assist the General Manager in managing and overseeing the daily operations of the cafe.
- Hire and train restaurant staff to ensure excellent customer service and high-quality food preparation.
- Organize and oversee staff schedules to ensure adequate coverage and efficient operations.
- Conduct timely and constructive performance evaluations to ensure staff development and growth.
- Handle discipline and termination of employees in accordance with cafe policy.
- Ensure customer satisfaction with all aspects of the cafe and dining experience.
- Ensure compliance with health, safety, food handling, and hygiene standards.
- Manage inventory and purchases food and supplies when necessary.
- Maintain sales records and track cash receipts.
- Prepare and submit operations reports and other documentation requested by General Manager.
Requirements:
- Strong supervisory and leadership skills.
- Excellent interpersonal skills with a focus on customer service.
- Excellent time management skills.
- Excellent organizational skills and attention to detail.
- Familiarity with food handling, safety, and other restaurant guidelines.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- High school diploma or equivalent required.
- 2 years of previous restaurant experience required; management experience preferred.
- Successful completion of corporate training program required.
Physical Requirements:
- Ability to traverse all parts of the restaurant quickly.
- Prolonged periods of standing and walking.
- Must be able to lift 25 pounds at times.
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