Restaurant Operations Manager

2 months ago


Birmingham, Alabama, United States Another Full time

Job Summary:

The Assistant Manager will assist the General Manager in managing and overseeing the daily operations of the cafe. This role is ideal for a motivated and experienced professional who is looking to grow and develop their leadership skills within the restaurant industry.

Key Responsibilities:

  • Assist the General Manager in managing and overseeing the daily operations of the cafe.
  • Hire and train restaurant staff to ensure excellent customer service and high-quality food preparation.
  • Organize and oversee staff schedules to ensure adequate coverage and efficient operations.
  • Conduct timely and constructive performance evaluations to ensure staff development and growth.
  • Handle discipline and termination of employees in accordance with cafe policy.
  • Ensure customer satisfaction with all aspects of the cafe and dining experience.
  • Ensure compliance with health, safety, food handling, and hygiene standards.
  • Manage inventory and purchases food and supplies when necessary.
  • Maintain sales records and track cash receipts.
  • Prepare and submit operations reports and other documentation requested by General Manager.

Requirements:

  • Strong supervisory and leadership skills.
  • Excellent interpersonal skills with a focus on customer service.
  • Excellent time management skills.
  • Excellent organizational skills and attention to detail.
  • Familiarity with food handling, safety, and other restaurant guidelines.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:

  • High school diploma or equivalent required.
  • 2 years of previous restaurant experience required; management experience preferred.
  • Successful completion of corporate training program required.

Physical Requirements:

  • Ability to traverse all parts of the restaurant quickly.
  • Prolonged periods of standing and walking.
  • Must be able to lift 25 pounds at times.


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