Assistant Restaurant Manager

6 days ago


Birmingham, Alabama, United States Krystal Restaurant Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Krystal Restaurant. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Leadership and Team Management
    • Communicate effectively with restaurant customers, teammates, and managers in a positive and professional manner.
    • Maintain a high level of hospitality and ensure that all guests receive exceptional service.
    • Support the General Manager in the use of all systems and restaurant training programs.
  • Restaurant Operations
    • Ensure that all restaurant operations are conducted in compliance with Krystal Restaurant standards.
    • Oversee front-of-house (FOH) and back-of-house (BOH) operations, including product preparation and delivery, customer service, facilities maintenance, and financial accountability.
  • Staffing and Training
    • Responsible for all levels of staffing and new hire orientations.
    • Ensure that all training and certifications processes are in place and 100% compliant.
  • Performance Management
    • Review daily numbers and coach and praise team members to achieve results.
    • Execute action plans using systems, training, operation manuals, and all other available resources.
Requirements
  • Must be at least 18 years of age.
  • Must be able to perform the essential functions of the position.
  • Prior to entering the position, the candidate must complete a background check.
  • In-store training program completed.


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