Retail Sales Specialist

2 weeks ago


Skokie, Illinois, United States Madewell (Fairtrade Line) Full time

Location: Skokie, IL, US, 60077

Company: Madewell

About Us

Madewell is a vibrant clothing destination that promotes creativity, inclusivity, and self-expression. Centered around denim, we offer a complete wardrobe solution, featuring everything from stylish tees and timeless outerwear to classic footwear and durable bags. Our commitment to sustainability, customer loyalty, and community initiatives sets us apart.

Position Overview

As a Sales Associate, you will serve as a vital brand ambassador, showcasing your unique style and enthusiasm for our products on the sales floor. Your role involves welcoming customers into the Madewell community, forging authentic connections, and becoming knowledgeable about our denim offerings. You will assist customers in expressing their individuality while also contributing to a seamless shopping experience.

Key Responsibilities

  • Drive sales by surpassing customer service expectations.
  • Engage in training sessions, utilize product knowledge tools, and apply insights gained to enhance customer interactions.
  • Maintain store presentation and ensure a welcoming environment for customers.
  • Provide constructive feedback and ideas to the management team.
  • Uphold the company’s values in all interactions.

Ideal Candidate Profile

You will excel in this role if you:

  • Make a positive first impression by warmly welcoming and connecting with customers.
  • Have a passion for the brand and a keen sense of fashion.
  • Strive to create exceptional customer experiences that leave a lasting impression.
  • Bring enthusiasm and dedication to achieving your goals.
  • Exhibit flexibility and a willingness to enjoy the journey.
  • Utilize technology effectively while ensuring personal interactions remain a priority.
  • Foster positive relationships with team members, demonstrating mutual respect.
  • Meet the minimum age requirement of 18 years.
  • Are available during peak times, including evenings, weekends, and holidays.
  • Can perform physical tasks, including lifting and moving items weighing at least 40 pounds.
  • Are able to navigate all areas of the store to assist customers effectively.

Benefits

We offer a range of competitive benefits, including:

  • Attractive base pay and bonus opportunities.
  • Flexible scheduling options.
  • Generous merchandise discounts.
  • Access to 24/7 confidential support for personal and work-related concerns.
  • Opportunities for personal and professional growth.
  • Community engagement programs and charitable initiatives.
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • Paid time off, including holidays and parental leave.
  • 401(k) plan with company matching contributions.

We are dedicated to providing equal opportunities to all associates and qualified applicants, ensuring a diverse and inclusive workplace.



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