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Retail Sales Manager

2 months ago

Skokie, Illinois, United States Claire's Full time
About the Role

We are seeking a highly motivated and experienced Retail Sales Manager/Store Operations Coordinator to join our team at Claire's. As a key member of our store management team, you will be responsible for driving sales, delivering exceptional customer service, and ensuring the store operates efficiently and effectively.

Key Responsibilities:
  • Drive Sales: Support the Store Manager and Assistant Store Manager in achieving retail store targets by driving sales through friendly and efficient customer service.
  • Store Operations: In the absence of any other management, you may be required to open and close the store, ensuring it trades safely and legally.
  • Customer Service: Deliver sales through friendly and efficient customer service, ensuring our customers have a fun and enjoyable shopping experience.
  • Product Knowledge: Demonstrate Claire's products and assist customers with their queries using your product knowledge.
  • Store Maintenance: Assist with processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
  • Ear Piercing: Perform ear piercing duties, with full training provided.
  • Store Appearance: Ensure the store looks presentable and inviting to our customers.
About Claire's

Claire's is a leading high street fashion retailer with over 3000 stores globally. We specialize in fashionable jewelry, accessories, and cosmetics products, catering to a wide range of customers from children to young women. Our core values include being a fun place to work, encouraging employee development, and providing a supportive environment for our team members.

Qualifications and Requirements:
  • Education: Some high school education required.
  • Experience: Minimum 1 year retail experience.
  • Skills: Excellent verbal and written communication and organizational skills, basic computer skills, and a sound understanding of mathematics and reading comprehension.
  • Physical Demands: Ability to stand during scheduled shifts, maneuver up to 25 lbs regularly, and up to 75 lbs occasionally. Ability to bend, stoop, and climb ladders and step stools while placing merchandise and assisting customers.
  • Age Requirement: Must be at least 18 years of age or older.
About You

We are an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process.