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Retail Sales Associate

2 months ago

Skokie, Illinois, United States Boscov's Full time
About Boscov's Retail Sales Associate Role

Boscov's is a leading retailer offering a wide range of quality merchandise to its customers. As a Retail Sales Associate, you will play a crucial role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Customer Engagement: Build rapport with customers, understand their needs, and provide personalized recommendations to drive sales.
  • Product Knowledge: Develop in-depth knowledge of merchandise, including features, benefits, and pricing.
  • Sales and Service: Meet or exceed sales targets while providing excellent customer service, responding to customer inquiries, and resolving issues promptly.
  • Store Maintenance: Maintain a clean and organized store environment, including the selling floor, stockrooms, and customer areas.
  • Marketing and Promotions: Participate in marketing activities, such as promoting new products, services, and sales events, to drive customer engagement and sales.
  • Operations and Administration: Accurately process transactions, manage cash handling, and maintain accurate records of sales, inventory, and customer interactions.
Requirements:
  • Customer Service Skills: Excellent written, verbal, and interpersonal communication skills to effectively engage with customers and colleagues.
  • Product Knowledge: Ability to learn and maintain in-depth knowledge of merchandise, including features, benefits, and pricing.
  • Sales and Service Skills: Proven sales and customer service skills, with the ability to meet or exceed sales targets and provide exceptional customer experiences.
  • Availability: Availability to work varied days and hours, including evenings and weekends, as required by the business.
Benefits:
  • Competitive Compensation: Competitive starting rate and opportunities for advancement.
  • Benefits Package: Comprehensive benefits package, including paid vacations, personal days, and liberal employee discounts.