Café Experience Leader

5 days ago


Santa Monica, California, United States Capital One Full time

About the Role:

We are seeking a highly motivated and experienced leader to join our Capital One Café team as a Café Coach. As a Café Coach, you will be responsible for leading a team of Café Ambassadors and facilitating legendary experiences for our customers.

Key Responsibilities:

  • Lead a team of Café Ambassadors to deliver exceptional customer experiences
  • Develop and implement strategies to drive customer engagement and loyalty
  • Collaborate with local organizations and vendors to generate new business opportunities
  • Mentor and guide Café Ambassadors in their professional development and team performance

Requirements:

  • High School Diploma, GED, or Equivalent Certification
  • At least 2 years of Customer, Retail, or Financial Services experience
  • At least 1 year of People Management experience or 2 years Retail Bank Experience

Preferred Qualifications:

  • 3+ years of Customer, Retail, or Financial Services experience
  • 2+ years of People Management experience
  • Bachelor's Degree

What We Offer:

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Equal Employment Opportunity:

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.



  • Santa Monica, California, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and experienced Café Coach to lead our team and deliver exceptional customer experiences in our Capital One Café. As a Café Coach, you will be responsible for creating a welcoming environment, building strong relationships with customers, and driving business growth.Key ResponsibilitiesLead a team of Café...


  • Santa Monica, California, United States CBRE Full time

    About the RoleThe Workplace Experience Receptionist is a key member of our team, responsible for providing exceptional service to our clients and guests. This role requires a high level of professionalism, attention to detail, and a passion for delivering outstanding customer experiences.Key ResponsibilitiesHandle daily phone queries, central reservation...


  • Santa Monica, California, United States Urth Caffe Full time

    Job Summary:Urth Caffe is seeking a highly motivated and experienced Service Shift Leader to join our team. As a key member of our management team, you will be responsible for overseeing daily operations, motivating teamwork, and ensuring exceptional customer service.Key Responsibilities:Supervise and motivate a team of employees during scheduled...


  • Santa Monica, California, United States McDonald's Full time

    Unlock Your Potential as a Guest Experience LeaderJoin McDonald's team and become a part of a dynamic and supportive environment where you can grow and develop your skills. As a Guest Experience Leader, you will be responsible for creating a welcoming and friendly atmosphere for our customers, ensuring their needs are met and exceeded.Key...


  • Santa Monica, California, United States BIBIBOP Full time

    Team Leader Role OverviewBibibop is seeking a dynamic and motivated Team Leader to join our team. As a Team Leader, you will be responsible for leading by example, greeting guests with a friendly smile, and creating positive connections. You will oversee daily operations, including opening and closing procedures, shift transitions, and inventory management....


  • Santa Monica, California, United States BioSpace, Inc. Full time

    Job Title: Manufacturing Team LeaderAt BioSpace, Inc., we are committed to pushing the boundaries of innovation in the biotechnology industry. We are seeking a highly skilled and experienced Manufacturing Team Leader to join our team in Santa Monica, CA.Job Summary:The Manufacturing Team Leader will be responsible for ensuring the successful manufacture and...

  • Associate Team Leader

    2 weeks ago


    Santa Monica, California, United States H&R Block Full time

    At H&R Block, we're looking for a skilled Associate Team Leader to support our retail office during tax season. As a key member of our team, you'll be responsible for ensuring exceptional client experiences and providing daily operations direction for the tax office. Your expertise will be crucial in leading daily activities, scheduling tax office...


  • Santa Monica, California, United States McDonald's Full time

    Be the Face of McDonald'sAs a Guest Experience Leader at McDonald's, you'll be the first point of contact for our customers, setting the tone for an exceptional dining experience. Your warm smile, attentive nature, and willingness to help will make our guests feel valued and appreciated.Key Responsibilities:• Greet and welcome guests, ensuring a warm and...


  • Santa Monica, California, United States CBRE Full time

    Job Summary:The CBRE Workplace Experience Supervisor is responsible for overseeing the delivery of workplace experience services. This role requires strong leadership and organizational skills to manage a team and ensure seamless service delivery.Key Responsibilities:Coordinate and manage the team's daily activities, including establishing work schedules,...


  • Santa Monica, California, United States H&R Block Full time

    Job Title: Multi-Unit Team LeaderAt H&R Block, we're seeking a highly skilled and experienced Multi-Unit Team Leader to join our team. As a key member of our leadership team, you will be responsible for providing leadership and guidance to our tax office teams, driving business growth, and delivering exceptional client experiences.About the Role:Manage...


  • Santa Monica, California, United States CBRE Full time

    Job Title: Workplace Experience SupervisorAt CBRE, we are seeking a highly skilled and experienced Workplace Experience Supervisor to join our team. As a key member of our Workplace Experience function, you will be responsible for supervising employees who oversee the delivery of workplace experience services.Key Responsibilities:Coordinate and manage the...


  • Santa Monica, California, United States H&R Block Full time

    Job Title: Multi-Unit Team LeaderAt H&R Block, we're seeking a highly skilled and experienced Multi-Unit Team Leader to join our team. As a key member of our leadership team, you will be responsible for providing leadership and guidance to our tax office teams, driving business growth, and delivering exceptional client experiences.About the Role:Manage...


  • Santa Monica, California, United States Morrison Healthcare Full time

    Job SummaryMaintains kitchen work areas, ensuring cleanliness and organization of equipment and utensils. Assists with banquet table and front of the house setup, and distributes supplies and equipment as needed.Performs daily cleaning tasks, including sweeping and mopping floors, washing worktables, and removing trash.Transfers supplies and equipment...


  • Santa Monica, California, United States City of Santa Monica Full time

    Job Summary:The City of Santa Monica seeks a visionary leader to spearhead its community development initiatives. As the Director of Community Development, you will be responsible for driving urban growth, fostering community engagement, and shaping the city's development strategy.Key Responsibilities:- Develop and implement community development programs...


  • Santa Monica, California, United States CBRE Full time

    Workplace Experience CoordinatorJoin our team at CBRE as a Workplace Experience Coordinator, where you will play a vital role in delivering a positive and best-in-class office experience as a cultural ambassador, community advocate, and service leader.Key Responsibilities:Provide exceptional service and create a comfortable atmosphere by greeting visitors...


  • Santa Monica, California, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Product Management Leader to join our team at Amazon Ads. As a key member of our organization, you will be responsible for developing and implementing innovative advertising solutions that drive customer growth and revenue.Key ResponsibilitiesDevelop and inform optimal supply paths and optimizations to deliver...


  • Santa Monica, California, United States Proper Hospitality Full time

    We are seeking a visionary leader to join our team at Proper Hospitality, a company that is redefining luxury hospitality through creativity, innovation, and a commitment to service excellence.Key ResponsibilitiesProvide strategic direction to ensure the hotel's alignment with Proper Hospitality's mission, vision, and values.Drive the overall success of the...


  • Santa Monica, California, United States H&R Block Full time

    Leadership OpportunityWe are seeking a highly skilled and experienced leader to join our team as a Multi-Unit Team Leader. As a leader, you will be responsible for managing multiple tax offices, providing guidance and support to our team members, and driving business growth.Key ResponsibilitiesManage office staffing, operations, and logistics for multiple...

  • Senior Sales Leader

    1 week ago


    Santa Monica, California, United States GumGum Full time

    Job SummaryGumGum is a leading contextual-first digital advertising platform that leverages AI technology to deliver captivating creative ads. As the most senior sales leader in the California market, the Vice President of Sales will play a pivotal role in driving GumGum's market-leading contextual advertising platform across Los Angeles and the Bay...


  • Santa Monica, California, United States Metropolis Full time

    About MetropolisMetropolis is an innovative artificial intelligence company that is revolutionizing the way we interact with the world. Our mission is to empower people to harness time through remarkable mobility products, and we're looking for a seasoned Director of Software Engineering and Customer Experience to lead our Customer Experience application...