Multi-Unit Team Leader Position
4 weeks ago
Leadership Opportunity
We are seeking a highly skilled and experienced leader to join our team as a Multi-Unit Team Leader. As a leader, you will be responsible for managing multiple tax offices, providing guidance and support to our team members, and driving business growth.
Key Responsibilities
- Manage office staffing, operations, and logistics for multiple offices
- Partner with the District General Manager to create and implement office-level growth plans and client growth targets
- Assist in recruiting and interviewing candidates for tax office associate positions
- Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
- Lead daily team meetings and communicate essential information to tax office associates
- Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
Requirements
- People management experience, with the demonstrated ability to grow and develop associates
- Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
- Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
- Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
- Computer proficient with the ability to use MS Office
- Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
About Us
H&R Block is a leading provider of tax preparation and financial services. We are committed to helping our clients achieve their financial goals and providing a supportive and inclusive work environment for our team members.
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