Customer Service Director
6 days ago
We are seeking a highly skilled and compassionate Customer Service Manager to join our team at All Ways Caring HomeCare. As a key member of our management team, you will be responsible for ensuring the highest level of quality care and customer satisfaction for our valued clients.
Key Responsibilities- Oversee the delivery of quality care and services to clients in their homes
- Supervise and mentor a team of caregivers to ensure they are providing exceptional care and support
- Manage client relationships and resolve any issues or concerns in a timely and professional manner
- Collaborate with other departments to ensure seamless delivery of services and high levels of customer satisfaction
- Conduct regular home visits and safety checks to ensure the well-being of our clients
- Bachelor's degree in a related field (e.g. business, nursing, social services)
- Minimum 2 years of experience in a customer-facing role, preferably in the healthcare industry
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
All Ways Caring HomeCare is a leading provider of home care services, dedicated to delivering high-quality, compassionate care to our clients. We are committed to making a positive difference in the lives of our clients and their families.
What We Offer- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Flexible work arrangements and work-life balance
- Recognition and rewards for outstanding performance
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