Customer Service Director

6 days ago


Seattle, Washington, United States All Ways Caring HomeCare Full time
Job Summary

We are seeking a highly skilled and compassionate Customer Service Manager to join our team at All Ways Caring HomeCare. As a key member of our management team, you will be responsible for ensuring the highest level of quality care and customer satisfaction for our valued clients.

Key Responsibilities
  • Oversee the delivery of quality care and services to clients in their homes
  • Supervise and mentor a team of caregivers to ensure they are providing exceptional care and support
  • Manage client relationships and resolve any issues or concerns in a timely and professional manner
  • Collaborate with other departments to ensure seamless delivery of services and high levels of customer satisfaction
  • Conduct regular home visits and safety checks to ensure the well-being of our clients
Requirements
  • Bachelor's degree in a related field (e.g. business, nursing, social services)
  • Minimum 2 years of experience in a customer-facing role, preferably in the healthcare industry
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Valid driver's license and reliable transportation
About Us

All Ways Caring HomeCare is a leading provider of home care services, dedicated to delivering high-quality, compassionate care to our clients. We are committed to making a positive difference in the lives of our clients and their families.

What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Flexible work arrangements and work-life balance
  • Recognition and rewards for outstanding performance


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