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Customer Service Director

2 months ago

Seattle, Washington, United States All Ways Caring HomeCare Full time
Customer Service Manager

We are seeking a highly motivated and experienced Customer Service Manager to join our team at All Ways Caring HomeCare. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction and quality care for our clients.



Key Responsibilities

  • Oversee the delivery of quality care and services to our clients
  • Supervise and mentor a team of caregivers to ensure they are providing exceptional care and service
  • Manage client relationships and resolve any issues or concerns in a timely and professional manner
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with other departments to ensure seamless delivery of services


Requirements

  • Bachelor's degree in a related field (e.g. business, social work, nursing)
  • Minimum 2 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Valid driver's license and reliable transportation


About All Ways Caring HomeCare

All Ways Caring HomeCare is a leading provider of home care services, dedicated to delivering high-quality, compassionate care to our clients. We are committed to making a positive impact in the lives of our clients and their families.



What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Flexible scheduling and work-life balance


We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.