Customer Service and Dispatch Coordinator

1 week ago


Chicago, Illinois, United States Ozinga Full time
Job Summary:

As a Customer Service and Dispatch Coordinator at Ozinga, you will play a critical role in ensuring the timely delivery of concrete to our customers. This position involves coordinating with customers, dispatching trucks, and managing logistics to meet the needs of our clients.

Key Responsibilities:

Receives customer orders and communicates with customers to determine delivery details
Schedules mixer trucks to ensure maximum utilization and efficiency
Generates accurate and complete delivery tickets
Communicates with mixer drivers, plant managers, and operations manager to address issues and concerns

Requirements:

High School Diploma or equivalent required
Minimum three years of work experience required with construction or concrete industry experience preferred
Ability to read, write, speak, and understand English
Effective oral and written communication skills

Working Conditions:

Professional environment within a climate-controlled office environment
Extended eye exposure to CRT screen
Long hours may be required as business deems necessary

Physical Requirements:

Extensive radio and phone communication
Extended periods of sitting in chair, occasional standing, bending, kneeling, stooping, reaching, grabbing, and pulling
Frequent use of fingers, wrists, and hands to enter data using a keyboard

  • Chicago, Illinois, United States Ozinga Full time

    Job Summary:The Dispatch & Customer Service Representative will be responsible for coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations. This position involves computerized dispatching of company trucks and tendering of loads to outside trucking companies.Key Responsibilities:Receives...


  • Chicago, Illinois, United States Ozinga Full time

    Job SummaryWe are seeking a highly skilled and organized individual to join our team as a Dispatch & Customer Service Representative. This role is responsible for coordinating the timely delivery of concrete from plant locations to job sites, ensuring maximum efficiency and customer satisfaction.Key ResponsibilitiesCoordinate customer orders, ensuring...

  • Dispatch Coordinator

    3 weeks ago


    Chicago, Illinois, United States Ozinga Full time

    Job SummaryWe are seeking a highly skilled and organized Dispatch & Customer Service Representative to join our team at Ozinga. As a key member of our operations team, you will be responsible for coordinating the timely delivery of concrete from plant locations to job sites, ensuring maximum efficiency and customer satisfaction.Key ResponsibilitiesCoordinate...

  • Dispatch Supervisor

    2 weeks ago


    Chicago, Illinois, United States MV Transportation Full time

    Job Title: Dispatch SupervisorAt MV Transportation, we are seeking a highly skilled and experienced Dispatch Supervisor to oversee the daily operations of our Dispatch department. This is a critical role that requires strong leadership and communication skills to ensure seamless communication between drivers, customers, and dispatch personnel.Key...

  • Dispatch Supervisor

    2 weeks ago


    Chicago, Illinois, United States MV Transportation Full time

    Job Title: Dispatch SupervisorAt MV Transportation, we are seeking a highly skilled and experienced Dispatch Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the effective daily communication between drivers, dispatchers, and customers.Key Responsibilities:Manage and coordinate the daily activities of...

  • Dispatch Supervisor

    4 weeks ago


    Chicago, Illinois, United States MV Transportation Full time

    Job Title: Dispatch SupervisorMV Transportation is seeking a highly skilled and experienced Dispatch Supervisor to oversee the daily operations of our dispatch department. As a key member of our team, you will be responsible for ensuring effective communication with drivers, managing service disruptions, and maintaining high levels of customer...


  • Chicago, Illinois, United States MV Transportation Full time

    Job Summary:MV Transportation is seeking a highly skilled Dispatch Supervisor to oversee the daily operations of our Dispatch department. The ideal candidate will have a strong background in supervisory experience, excellent communication skills, and the ability to lead a diverse team to achieve exceptional results.Key Responsibilities:Manage and coordinate...


  • Chicago, Illinois, United States MV Transportation Full time

    Dispatch Supervisor Job DescriptionMV Transportation is seeking a highly skilled Dispatch Supervisor to oversee the daily operations of our Dispatch department. As a key member of our team, you will be responsible for ensuring effective communication with drivers, including those run by subcontractors, and making proactive adjustments to maximize on-time...


  • Chicago, Illinois, United States Guardian Heating & Cooling Services LLC Full time

    Job OpportunityWe are seeking a skilled HVAC Service Dispatch Coordinator to join our team at Guardian Heating & Cooling Services LLC.Job SummaryThe successful candidate will be responsible for assisting our dispatch field operations, providing administrative support to sales reps, technicians, installers, and managers of operations.Key...

  • Systems Dispatcher

    2 weeks ago


    Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job SummaryThe Metropolitan Water Reclamation District of Greater Chicago seeks a highly skilled Systems Dispatcher to join our team. As a key member of our operations team, you will be responsible for directing and coordinating the operation of high voltage electrical transmission equipment, ensuring the safe and efficient transmission of power to our...

  • Service Coordinator

    3 weeks ago


    Chicago, Illinois, United States Middleground It Full time

    Job Title: Service CoordinatorWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Middleground IT. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our IT support services.Key Responsibilities:Coordinate the dispatch of service requests to internal and field technical...


  • Chicago, Illinois, United States Guardian Heating & Cooling Services LLC Full time

    Job SummaryGuardian Heating and Cooling Services LLC is seeking a highly skilled HVAC Service Coordinator to join our team. The ideal candidate will have excellent customer service and communication skills, with a strong ability to multitask and prioritize tasks in a fast-paced environment.Key Responsibilities:Answering incoming calls and responding to...


  • Chicago, Illinois, United States Metra Full time

    Job SummaryMetra is seeking a highly skilled Computer-Aided Dispatch Manager to ensure the uninterrupted connectivity, security, quality, and integrity of the data resources for public safety systems. The successful candidate will be responsible for monitoring the CAD and PTC systems, dispatcher workstations, and consist maintenance related activities.Key...

  • Service Coordinator

    4 days ago


    Chicago, Illinois, United States Middleground It Full time

    Service Coordinator Job DescriptionMiddleground It is seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will be responsible for ensuring maximum utilization of internal and field technical resources through daily dispatch of service requests.Key Responsibilities:Act as the single point of contact to the customer for...


  • Chicago, Illinois, United States Steris Corporation Full time

    Customer Care Representative RoleThe primary responsibility of this role is to manage inbound calls by providing order placement, service dispatch, technical product assistance, and order issue resolution support to customers and cross-functional groups within Steris Corporation.Key Responsibilities:Provide order placement support to customersDispatch...

  • Logistics Coordinator

    1 month ago


    Chicago, Illinois, United States Pontarelli Full time

    About PontarelliPontarelli Companies is a global leader in ground transportation services, dedicated to delivering exceptional experiences worldwide. With over 40 years of expertise, we uphold the highest standards in the industry by focusing on customer feedback, technology, skilled personnel, and vehicle maintenance.Job SummaryWe are seeking a highly...


  • Chicago, Illinois, United States The Hill Group Full time

    Operations Coordinator Job DescriptionThe Operations Coordinator plays a vital role in ensuring the successful operation of our dispatch team, providing exceptional customer service, and driving business growth.Key Responsibilities:Provide oversight and ensure successful dispatch operations, including prioritizing emergency calls, scheduling technicians, and...


  • Chicago, Illinois, United States The Hill Group Full time

    Operations Coordinator Job DescriptionThe Operations Coordinator plays a vital role in ensuring the smooth operation of our dispatch team, providing exceptional customer experiences, and driving business growth.Key Responsibilities:Dispatch Operations Oversight: Ensure timely responses to emails and phone calls, prioritizing emergency calls and coordinating...


  • Chicago, Illinois, United States MV Transportation, Inc. Full time

    As a key member of the MV Transportation team, the successful candidate will be responsible for directing the day-to-day route operations in compliance with client procedures and company protocols. This role requires strong communication and organizational skills to ensure seamless coordination between dispatchers, customer service representatives, and...

  • Power Grid Dispatcher

    2 months ago


    Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job SummaryThe Metropolitan Water Reclamation District of Greater Chicago is seeking a highly skilled Electrical Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for directing and coordinating the operation of high voltage electrical transmission equipment.Key ResponsibilitiesDirect Power Interchange:...