Dispatch Supervisor

4 weeks ago


Chicago, Illinois, United States MV Transportation Full time
Job Title: Dispatch Supervisor

At MV Transportation, we are seeking a highly skilled and experienced Dispatch Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the effective daily communication between drivers, dispatchers, and customers.

Key Responsibilities:

  • Manage and coordinate the daily activities of the dispatch team to ensure seamless communication and efficient service delivery.
  • Monitor and analyze service performance metrics to identify areas for improvement and implement corrective actions.
  • Develop and maintain strong relationships with drivers, dispatchers, and customers to ensure high levels of satisfaction and loyalty.
  • Provide coaching and guidance to dispatchers to improve their skills and performance.
  • Collaborate with management to develop and implement process improvements and best practices.

Requirements:

  • 3-5 years of experience in a supervisory role in a transportation or logistics company.
  • Strong communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Experience with scheduling software and dispatch systems.
  • College degree in Business Administration or a related field.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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