Dispatch Supervisor
4 weeks ago
At MV Transportation, we are seeking a highly skilled and experienced Dispatch Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the effective daily communication between drivers, dispatchers, and customers.
Key Responsibilities:
- Manage and coordinate the daily activities of the dispatch team to ensure seamless communication and efficient service delivery.
- Monitor and analyze service performance metrics to identify areas for improvement and implement corrective actions.
- Develop and maintain strong relationships with drivers, dispatchers, and customers to ensure high levels of satisfaction and loyalty.
- Provide coaching and guidance to dispatchers to improve their skills and performance.
- Collaborate with management to develop and implement process improvements and best practices.
Requirements:
- 3-5 years of experience in a supervisory role in a transportation or logistics company.
- Strong communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Experience with scheduling software and dispatch systems.
- College degree in Business Administration or a related field.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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