Operations Support Specialist

2 weeks ago


Canandaigua, New York, United States Canandaigua National Bank & Trust Co Full time
Job Overview

Position: Operations Support Specialist

Company: Canandaigua National Bank & Trust Co

Location: Hybrid scheduling available

Role Summary:

The Operations Support Specialist plays a vital role in delivering exceptional service and administrative assistance across various departments including Banking Operations, Facilities, and Loan Operations. This position is essential for ensuring operational efficiency and compliance with established policies and procedures.

Key Responsibilities:

  • Provide administrative support to enhance departmental operations.
  • Coordinate tasks within the assigned departments and communicate effectively with team members.
  • Respond to inquiries and fulfill requests for information promptly.
  • Perform clerical duties such as filing, data entry, and transaction processing on the bank's core servicing system.
  • Assist in onboarding new loan products and resolving routine issues related to loan and deposit accounts.
  • Monitor system-generated reports and take necessary actions on exceptions.
  • Conduct quality control on wire transfers and ensure accurate processing.

Qualifications:

  • A high school diploma or equivalent; an associate degree is preferred.
  • At least four years of experience in a banking role, with a strong preference for operations experience.
  • Exceptional communication skills and a keen eye for detail.
  • Proficiency in Microsoft Office and other relevant software.
  • Strong mathematical skills, particularly in calculating interest accruals.

What We Offer:

At Canandaigua National Bank & Trust Co, we are committed to Investing in You. Our corporate culture is built on core values such as Honesty, Integrity, Teamwork, and Innovation. We provide a range of benefits including:

  • Comprehensive medical, dental, and vision coverage.
  • Paid holidays, vacation, and sick leave.
  • Retirement plans including 401(k) and Profit Sharing.
  • Opportunities for training and professional development.
  • Tuition assistance and volunteer opportunities.
  • A wellness program that promotes a healthy work-life balance.

We are dedicated to fostering a diverse and inclusive workplace, welcoming individuals from all backgrounds. As a community-focused financial institution, we strive to ensure that our employees and the communities we serve thrive together.

Canandaigua National Corporation and its subsidiaries are proud to be an Equal Opportunity Employer.



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