Loan Operations Specialist

6 days ago


Canandaigua, New York, United States Canandaigua National Full time
Job Summary

We are seeking a highly skilled Loan Operations Representative to join our team at Canandaigua National Bank & Trust. As a Loan Operations Representative, you will play a crucial role in ensuring the accuracy and timeliness of loan data, processing transactions, and providing exceptional customer service.

Key Responsibilities
  • Perform a variety of duties associated with loan onboarding and servicing, including data entry, verification, and processing.
  • Collaborate with various departments across the bank to ensure seamless loan operations.
  • Research and resolve issues associated with loan accounts, providing timely and accurate solutions.
  • Support customer-facing personnel with loan operations-related questions and concerns.
  • Contribute to ongoing employee development through on-the-job training and knowledge sharing.
Requirements
  • A high school diploma or equivalent, with specialized banking education and training preferred.
  • A minimum of four years of experience in a related position, with loan servicing experience in FISERV DNA preferred.
  • Strong written and verbal communication skills, with proficiency in Microsoft Office products.
  • Proficient mathematics skills, including calculating interest accrual on accounts.
What We Offer
  • A competitive compensation package, with a salary range of $18.00 - $20.00 per hour.
  • A comprehensive benefits package, including medical, dental, vision, FSA, HSA, and retirement benefits.
  • Opportunities for training and development, including tuition assistance and volunteer opportunities.
  • A dynamic and supportive work environment, with a strong focus on teamwork and employee development.


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