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Loan Operations Specialist I

2 months ago

Canandaigua, New York, United States Canandaigua National Full time

Position Overview:

The Loan Operations Specialist I plays a vital role in the financial services sector, specifically within the realm of loan management. This position is essential for maintaining the integrity of loan accounts and ensuring a seamless customer experience.

Key Responsibilities:

  • Manage various tasks related to the initiation and administration of loan accounts throughout their lifecycle.
  • Ensure the accuracy of loan data and facilitate timely processing of transactions.
  • Collaborate with multiple departments to resolve inquiries and issues related to loan operations.
  • Provide support and training to peers in the Loan Operations team.

Required Competencies:

  • A high school diploma or equivalent is typically required; specialized training in banking with a focus on loan products is preferred.
  • A minimum of four years of experience in a similar role is necessary.
  • Experience with FISERV DNA loan servicing software is advantageous.
  • Strong written and verbal communication skills are essential.
  • Proficient in mathematics, particularly in calculating interest accruals.
  • Skilled in Microsoft Office applications.

Success Indicators:

  • Perform clerical tasks including filing, data entry, and transaction processing efficiently.
  • Respond promptly to inquiries and maintain accurate records.
  • Resolve routine issues throughout the loan lifecycle effectively.
  • Monitor and address various system-generated reports.
  • Maintain comprehensive knowledge of compliance regulations impacting loan servicing.
  • Understand the features and benefits of all bank products and services related to loan servicing.

Why Choose Canandaigua National?

At Canandaigua National, we prioritize our employees' growth and well-being. Our corporate culture is founded on core values such as Honesty, Integrity, Teamwork, and Commitment. We offer:

  • Comprehensive health benefits including medical, dental, and vision coverage.
  • Generous paid time off policies including holidays and vacation.
  • Retirement plans featuring a 401(k) and profit-sharing options.
  • Opportunities for professional development and tuition assistance.
  • A commitment to diversity and inclusion in the workplace.

We believe in fostering a supportive environment where our employees can thrive and contribute to the community.